Hello
I have install on my raspberry pi 3b+ the plex server, all ok i have put 2 HDD ntfs with movies, in the linux i see the HDD’s and the folders inside and play the movies BUT when i choose to scann the folders inside of the plex server in my windows 10 it cant see the folders but only the HDD.
I have search in google about that and many people have the same problem. They say it permission problem from linux, i not so good in linux, im noobie and i dont how to set the permissions
Please can anyone help me whith that!? I have 4 days now try any solution i found but im noobie
Probably an issue on how you mounted that drive and/or how permissions are set.
Have a look at this post from the tips & tricks section for Linux:
Edit: alternatively… if you’re not familiar with Linux… you might consider moving your server to a platform you’re more comfortable with (e.g. Windows, Mac or a NAS that’s taking away some of the complexity for you)
Edit/PS:
just to confirm I didn’t misunderstand… you have your Plex Media Server installed on the Raspberry PI. The media is on 2 external HDDS connected to that Pi.
On re-reading your post I’ve stumbled about what role Windows 10 plays in that setup – my 1st interpretation was you’re accessing the Plex Media Server from another device in your home network running Windows 10 – is that interpretation correct or do you indeed have a 2nd Plex Media Server (not you have me confused 
)
Thanks for your answer.
I have a raspberry pi3b+ with rasbian and i have install plex server with a video tutorial i found in youtube, the first time is all ok and the media is ok in all my devices but i have a problem with a message that say about converter memory problem, so i have put a 32GB in my rasp and i have install again the plex server but this time a have a problem with folders, in widnows or in linux plex menu i have try to add library-folder like the first time but i see only the HDD device without the folders i have inside, so i cant load in my library the movies. In search i made in NET i found that the linux dint give the permission to see the folder in a NTFS HDD, but into linux menu i see and play the movies but not in server plex. i cant find a solution because im not good in linux commands, i see many tutorials with permission but its all (not greek to me because in greek) chinese to me 
My How-To gives each command needed.
There are two important steps. You are likely skipping one of them.
First: Create the directory for the media to mount to. Set the permissions for all directories created.
Step C:
The location
[root@lizum chuck]# mkdir /disks /disks/c /disks/media3 /disks/chuck2t
[root@lizum chuck]# chown -R chuck:chuck /disks
Step F:
Set permissions inside the EXT file system if they are needed.
Both find commands
# change the default permissions to owner='rwx', everyone else to 'r-x'
# 'x' means to traverse the directory to subdirectories & files
[root@lizum chuck]# find /disks/media3 -type d -exec chmod 755 {} \;
# change the default permissions to owner= 'rw-', everyone else 'r-only'
[root@lizum chuck]# find /disks/media3 -type f -exec chmod 644 {} \;
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I dont know to to create directory and set the permissions.
Its like chinese to me.
I know windows very good but the linux is very difficult, its all commands.
Just to know about the Hdd’s, in the first HDD i have HD movies with directories like comedy, animation, adventure. In second its old movies with directory animation, comedy, etc
Thank you for your time
Have you considered to move your Pi to a Windows install?
From what I’ve read it’s not super straight forward but it’s possible…
Unless you’re willing to go the extra mile / learning curve to get more familiar with Linux in the first place.
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I thought about it but it’s not as light as the inux and it will be open 24/7.
If you agree that I will not have an issue with my Rasp (high temperature), ι will do it immediately.
Running Plex on Windows on the pi is impossible (and even if it were possible, it’d be a very bad idea). There is no Windows build of Plex for the ARM CPU architecture.
(I’d say running Plex on the pi in general is a bad idea, but that’s a personal opinion.)
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Fair point… in that case translate my „use a platform your knowledgeable of / comfortable to manage“ to using a platform (=hardware+software) that’s fit for purpose and manageable for you 
So there is no solution?
is any easy tutorial?
The solution to do it on Linux using your current Pi-Setup is the tutorial linked above (Linux Tips & Tricks and the post by @ChuckPa highlighting the applicable sections).
The rest of the discussion was solely about what other roads you could follow IF you’re really not comfortable with doing the job using Linux. Linux is great for the purpose of running your Plex Media Server – this is solely about your preferences and technical capabilities.
it’s so difficult to make see the drivers from NTFS?
In the linux i can see the folder and play the content, but in plex server see only the HDD and not the content folder. That is my problem. i have read many many sites but not with easy solution.
Is any one to show me the solution with a simple method? or how to do it step by step? I would appreciate it very much. i have stuck in this step many days now.
One HDD named “HDMovies” and the other one is “MoviesWD” both of them is in NTFS format.
/dev/sda1: LABEL=“MoviesWD” UUID=“486E622C6E62134C” TYPE=“ntfs” PARTUUID="000389f4-01 "
/dev/sr0: UUID=“4b61ed4600000000” LABEL=“WD SmartWare” TYPE=“udf” PTTYPE=“mac”
/dev/sdb1: LABEL=“HDMovies” UUID=“B6D8D1A3D8D161E3” TYPE=“ntfs” PTTYPE=“atari” PARTUU ID=“4212c4b4-01”
I try to follow this https://nickescobedo.com/640/how-to-fix-plex-media-server-not-recognizing-files-on-separate-hard-drive
but i dint understand nothing of this
ok i found the solution
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