HEVC/4K playback washed out colors ??

Any update on this? I have the same issue and have added my vote to the appropriate feature suggestion.

they recently updated the plex transcoder, which better supports hardware transcoding.

but you need plex pass for that.

There has been no further news or updates on the HDR > SDR conversion other it is something they are working on.

I would expect it also be part of the hardware transcoding and require plex pass.

until then, see @ Plex, 4k, transcoding, and you

I’ve been having this issue for a while now also. I have a 2019 shield(also had the 2017) and an appletv 4k with infuse player. The infuse player just looks amazing compared to anything on the shield be it plex or kodi. Both have issues with h.265 files if I don’t want to play them without hdr. I like sdr more on my Sony 900f I think the hdr/vision is too dark for my liking so I try to disable it. Works fine with the appletv4k but can’t seem to make it work with the shield. So I use the infuse player as it handles literally everything I throw at it and I don’t know if it’s me but just the quality of infuse is just better than anything I’ve seen. Until plex fixes the way to playback hdr in normal sdr form I’ll just continue to use the infuse player. The app is also more polished. High quality artwork and interface go a long way for user experience.

Too dark? That TV is SUPER bright (I have one in the living room), it’s a Full Array Local Dimming TV and should have way more brightness and dynamic range than just about anything short of an OLED or Micro LED (What sony is calling Crystal LED). An OLED will have more Dynamic range due to deeper/truer black levels, but a good FALD LED TV (which yours is) will be WAY brighter… Have you calibrated your TV or had someone Calibrate it for you? If not, I would recommend going here: Sony X900F Calibration Settings - RTINGS.com

It will get you close enough to where you need to be, but ultimately, you are definitely going to want to get it calibrated or calibrate it yourself if you have access to the equipment/software/and know how to do so…

Trust me I’ve tried it all. Tried every calibration I’ve seen including the tvratings one. It’s not just me just look up dim hdr Dolby vision for this tv. Also look at the avsforum thread on 900f. No matter what I do I don’t like how this tv handles hdr. Just because a tv had multiple zones does not make it like an oled. Especially this set it does not have that many sets. It’s not a super high end 500+ zone full array tv. Yes, the tv is very bright… for sdr. Dolby vision is just flawed(discs do look better). Even gamma set to max it’s just bad hdr implementation. So much that the 950 has 3 different brightness levels for hdr but Sony doesn’t care about its older brother the 900. Yes my cables are certified 4k high speed. Even the onboard apps hdr is just bad so it’s not the cable or tha passthrough to my marantz 6013 receiver. Also, yes the tv hdmi is set to enhanced.

I didn’t say it was like an OLED. In fact, as far as Brightness goes, OLED’s are relatively weak in that area, where they really shine is in the black level and the details in the darkness. They have poor performance in well lit rooms or rooms with a lot of natural light. What I was saying is that FALD with Multiple zones is the closest thing you can get to OLED performance other than Crystal/Microled which just came out this year. Doesn’t make it ā€œlikeā€ an OLED. They both have strengths and weaknesses. I am pretty sure the TV in the living room is an x900f, I will have to go check the model number later, but it’s bright, like really bright, and the HDR on it is more than fine, it totally blows the X850D I have in the bedroom out of the water (850D is only Edge Lit sadly and it’s the next one to get upgraded for sure), but doesn’t really hold a candle to the A1E in the media room. So it’s possible it’s not an x900f, maybe it’s a 950g, if the 900f is really that bad… We just bought it maybe 6-8 months ago, upgraded from an older Bravia that was 1080p…

Now is it bright with hdr content? I’m not denying the 900f gets bright. Mine is great for sdr content. Hdr/vision is different though. It’s only semi ok in a pitch black room which I never watch in. It’s in a living room with lights all around. I understand that oleds don’t get super bright also and a full array is close in terms of blacks but it is still no contest in terms of depth you get from a single individual source like oled(millions of individual light sources/ compared to a high end fald of maybe 600 zones(z9)). The 900f has 60 I believe. I still love my plasma from 2011 the picture on that is amazing with very similar picture to an oled. That’s besides the fact. The 900f doesn’t have many zones. It’s a budget fald set and it is not even in the same league as an oled in terms of depth. Look up that Sony 900f on Avs forum towards the end you’ll see how many people are complaining about the hdr with these sets. Until then I won’t buy another tv till there are 75ā€ oleds(should be next few years with lg’s new plant) or the upcoming micro led tv’s which I think will overtake oleds.
Back to topic is disabling hdr on this tv the shield plex server doesn’t have great colors compared to the infuse app on appletv. I have over 200 4k h.265 files. At least the infuse player handles these great

Yeh, it’s plenty bright with HDR content in a bright room… The brightness actually increases from my normal settings when it enters HDR mode…

As for:

That’s because when Plex Transcodes HDR there is no tone mapping occurring… This won’t change until Plex can implement Tone Mapping, which is why I just strive to make all of my 4K Content direct play for my 4K viewing and have a separate library for my 1080p stuff.

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Interesting. You must of gotten lucky with the tv then. Honestly just think my set has issues. Look up the tvRatings review at the end with the comments with people with issues with hdr also.
Yea, I’m ok with using infuse even if I don’t get the atmos metadata. 7.1 upmixed still sounds really good.

Well, I just did some investigating… The issues with the X900F are not in HDR, but in DolbyVision… I would never notice this as I don’t have an external device that plays DolbyVision content connected to that TV. What little DV stuff I do watch is all done through the Native Apps on the TV, which are brighter than connected devices, according to rtings.com and I can’t honestly even be certain that I’ve watched a DV movie on it, since most of my watching is through Plex these days, I don’t even recall ever firing up the Netflix app or the Disney+ app on that TV heh… But they (rtings) say that the HDR is superb with really bright brights and really deep blacks, and I can say, that is what has been my experience with it too…

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