Server Version#: 1.41.4.9380 Player Version#: 4.144.1 OS: unraid v7 GPU: Nvidia P1000 When i enable HEVC transcoding in the new build, it transcodes for a few seconds then stops with error code: s3014. I have the GPU selected in the plex settings, and x264 hw transcoding works for both encoding …

Which version of the Nvidia drivers are you using? ( Specific version please, not “latest” ) Your logs show that no GPU is found. Jan 22, 2025 15:29:39.287 [22456802302776] DEBUG - [Req#cd/Transcode] Starting a transcode session t9zuk6btnoln19luvwsjeiai at offset -1.0 (state=3) Jan 22, 2025 15:2…

nvidia driver: 565.77 Very strange since I see the GPU working with nvidia-smi right before it crashes [image] and the gpu is shown in the plex settings [image]

strange, now both x264 and hevc give the same error even tho i see it transcoding with nvidia-smi [image] edit after bouncing the docker, x264 hw dec/enc is working again. [image] [image] so plex obviously sees the gpu.

Same error after enabling HEVC, bouncing the docker image and trying to transcode again. See attached updated logs, its the last thing i played (around 5:55 EST) I can also confirm I see load on the GPU with nvidia-smi Plex Media Server Logs_2025-01-22_17-56-15.zip (2.8 MB)

Strange enough, with HEVC encoding enabled, it works fine on an android client. No error and the dashboard shows HEVC transcoding. See attached log, latest playback is hevc encoding with android client. Plex Media Server Logs_2025-01-22_18-16-31.zip (1.2 MB)

I use LXC instead of Docker (easier for me) The important part here, which I hope you can translate, is confirming the Nvidia runtime is passed into the container nvidia.driver.capabilities: all nvidia.require.cuda: "true" nvidia.runtime: "true" devices: gpu: gid: "110" type: gp…

I’m getting a quick 3016 error code followed by this 3014 error code when playing on Safari on MacOS. Intel iGPU on the latest server version.

@clars821 Where is your server running? This is Linux . I can’t help with MacOS (don’t own a Mac)

Server is Linux. The new transcoding functionality is working well for all my Android clients, but I’m getting the same s3014 error code OP mentioned after a few seconds of transcoding on Safari. Thought I’d mention it in case the Nvidia gpu is a red herring, as I have an Intel GPU that’s been very …

Can confirm nvidia runtime is passed to the container. This shell is within the plex container: [image] As @clars821 also observed, no transcoding problems with android clients, only plex-web based clients. It also isn’t only nvidia gpu’s causing the error, they have an intel gpu with the same is…

HEVC Transcoding: Error code: s3014

Plex Media Server

pshanew January 23, 2025, 3:17am 15

Keep in mind that only two browser-based configurations were listed as supported: Chrome on macOS and Windows and Safari on macOS.

Topic		Replies	Views
HEVC transcoding error Plex Media Server server-linux , server-docker	3	258	August 5, 2024
HEVC transcoding stopped working (H264 works fine) Plex Media Server server-linux	11	308	January 3, 2026
HEVC transcoding just hangs; H.264 works fine Plex Media Server server-linux , server-docker , server-unraid	0	72	February 9, 2025
1080p (HEVC Main) not hardware transcoding Plex Media Server server-linux , roku	22	373	February 6, 2023
HW transcode not working with NVENC Plex Media Server server-linux	35	1183	February 23, 2021

HEVC Transcoding: Error code: s3014

Related topics