High Sierra and Plex Home Theater

Since my OpenPHT is on the same device that’s running my PleX Media Server, I won’t risk a beta install of Mojave but I’m running Mojave on the device I’m typing this email on and it’s pretty snappy. I’m hoping the caching issues are resolved. I have honestly never tried to troubleshoot this issue myself using a process/utility monitor to take a look at what exactly happens when the video freeze/catch-up issue occurs hence me looking here for a quick fix. I guess troubleshooting issues all day for an enterprise, I just want to enjoy when I’m home and not be reminded of work. I was watching something this morning and it was starting to happen every few minutes and finally restarted which calmed it down so something is getting full. (L2 cache or GPU over utilized) who knows. I guess if it bothered me that bad I’d actually try to figure it out and put more into it. Hope that Mojave resolves!

Anyone who managed to crack this one?

Anyone try upgrading to Mojave yet to resolve the issue?

The issue was in PHT where video freezes for a few seconds, audio continues, then video speeds up to catch back up to the audio.

Not sure that I’m experiencing the issue you mentioned but safari in Mojave is having some really strange formatting issues for me. Using Chrome until they patch it.

You nailed the description of the issue in one sentence… waiting if someone tried Mojave with PHT (or OpenPHT) and solves the issue.

bardian - yep. Why don’t you do a time machine backup, upgrade to Mojave and tell us how it goes. With time machine it’s very easy to roll back. I’d happily give it a go but I don’t have time at the moment.

I have upgraded to Monjave and can confirm this issue is still ongoing. Video just freezes for a while before it catches up again.

That’s a bummer… the only other thing to check then is whether the new Mac mini has the same issue, although to be fair it can’t be related to hardware, as the same setup with Sierra (not High Sierra) was working fine.

If anyone has a workaround, happy to try different options.

Disappointing to hear that the “video freezes, sound continues, video catches up” issue is not resolved with Mojave. Thinking I’ll eventually move to something like an Nvidia Shield - guess the bonus will be hi res audio compatibility eg. ability to play DTS-HD soundtracks etc.

Wow, I’ve been discussing this on another thread. So, what we know. It definitely started for me after upgrading to High Sierra. I’ve yet to move to Mojave for fear it will become worse. It happens with PMP and OpenPHT. I am running a PMS off this Mac mini as well. doesn’t matter if anyone is actually watching anything on it however.

Hope that helps give more info. I’d love to fix this once and for all.

-K

Nothing more on this? Anyone?

-K

Hi @Kuzama, did you get any further with this?

I wonder if we need to start a new thread linking to this and a bunch of others that describe similar problems to try to get the attention from someone from Plex? The title on this thread refers to High Sierra, but I’m having the same issue on Mojave.

Plex stopped supporting Home Theater in November 2016. I don’t think they’re going to give it any more attention. Here’s a link from the Announcements forum:

Have you tried Plex Media Player for Mac?

https://www.plex.tv/media-server-downloads/#plex-app

No not at all. I did update to Mojave, more for the security but it’s no better and no worse. I may end up purchasing a new model Apple TV and going to that. I always just found it easier to manage the Plex Server while on it all the time and it’s an awesome setup for watching anything from anywhere at anytime. I love OpenPHT because it still has some of the deep down functions that I came up with using XBMC. I was around and one of the originals that found the exploit to FTP into the 1st Gen Xbox. Once that exploit was passed around XBMC was born not long after. I still have at least two 1st Gen Xboxes that have been modded with XBMC (now Kodi) installed with remotes and the Component cable setup. You just can’t get digital audio and the hardware has difficulty decoding x264 let alone x265 which is my preferred here and now. Hell, movies came in two parts because you had to think about the video CD users… Amazing where and how far we’ve come.

So, back to reality. Anyone have any ideas where to start looking? I do not mind combing logs but you’d have the have the debug running and then you’d have to time stamp it to figure out what exactly happened when the freeze takes place. There’s a cache somewhere that’s either getting full or possible another event is taking place and it’s interrupting the video momentarily? I have heard so many other users tell their story and it’s all happening to us doing different things. I only use mine for OpenPHT and the Plex Server. (1 of two servers I maintain) This Mac mini is very under utilized so it’s not a matter of resources. Hell, the only reason I haven’t moved to something else is I like the notifications from Sonarr, Radarr, and the PleX server itself. Now I even get notifications from Ombi as well. I know it’s feature requested in PMP but it’s been feature requested since they launched the app. if anyone has any suggestions, I’ll do the leg work, but I have no idea where to begin.

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