Horrible Server Update Process..

I don’t know why such a great application has by far the worst update process… Normally I would just deal and not vocally complain so publicly but you guys have got to fix this…

Firstly… why can’t this application update itself? Every other open source poorly funded 3 developer application on my Ubuntu server figured it out.

Secondly… When I’m alerted through the web application that there’s an update available, give me the link for the deb file for my build… don’t burry it behind 16 fancy web pages with a link that I can’t even right click and copy url from to get the deb file and wget it on my server. Currently the process is to download it to my local desktop machine… then push it off to my server through sftp. I completely dread that orange banner telling me there is an update available.

/vent

As i do the process again I realize that navigating through the site is not necessary… but just being able to copy the url for a quick wget would be ideal if an auto update process is not possible for some reason

Apparently there’s a solution to this if anyone suffers the same agony

I am responding to let you know…

Yes, it’s an issue and should not be this way.

Yes, I have forwarded this to the right people.

As for Plex updating itself, Linux architecture won’t let it happen. Updates require ‘root’ privilege to install. Plex runs as a normal user with no such access to root. There is an alternative and I’ve shared that upstream.

I don’t know what it takes, or is even possible, to get software into Windows updates or the Apple store for OS X.
I do know it takes time for mobile apps to show up but do know that process is in place and works.

I’m in 10000% agreement with the link to the deb file, I HATE the new site that

I have to start the download,
Open the all downloads tab on Chrome
Copy the link from chrome downloads tab
Stop the download (Hopefully before it’s done)
If it finished download, now delete file from my PC.
Now open the CLI
wget and paste the link
sudo dpkg -i the new.deb

I don’t care too much about the manual update on the CLI but for christ’s sake give a direct link to the deb files. That;s too many steps to get the damn deb file.

At least with the old site I could right click and copy the download link. and do it in 2-3 steps.

/vent as well

@jlobrutto said:
I’m in 10000% agreement with the link to the deb file, I HATE the new site that

I have to start the download,
Open the all downloads tab on Chrome
Copy the link from chrome downloads tab
Stop the download (Hopefully before it’s done)
If it finished download, now delete file from my PC.
Now open the CLI
wget and paste the link
sudo dpkg -i the new.deb

I don’t care too much about the manual update on the CLI but for christ’s sake give a direct link to the deb files. That;s too many steps to get the damn deb file.

At least with the old site I could right click and copy the download link. and do it in 2-3 steps.

/vent as well

You don’t have to do that, you can still right click the link to paste with wget…

still agree it needs to be something better, but you’re doing a lot of extra steps you dont need to be.

Dont know what site you are using but i have tons of trouble on my mac with it, used to have no issues.

Wow didn’t know Linux users had it so bad.

On my FreeBSD (FreeNAS) box, it’s as easy as:

portmaster -a -y