I have a show that groups seasons 2 - 4 in with season 1 and I cannot get them to separate. I have checked the file names, deleted then re-added files, optimized server and I cannot think of what else to do. TVDB.com is down right now. Could that be the problem?
TVDB is up, but my crystal ball is down.
If you want help you’re going to have to provide screen shots of a Windows Explorer showing your file names and structures or log files or both. We don’t even know what show you’re working with (fiddles with crystal ball - nothing coming in).
What show are you referring to?
Sorry! I am trying to split Kung Fu: The Legend Continues (1993) I had no problem with the original Kung Fu, but I do have some episodes from other shows that do the same thing, usually after I update. Most of the time I can remove them from the hard drive, let the library update, then re–add them to fix this. Season 3 Episode 3 of the 1966 Mission Impossible does this too.
Not sure how to put up the other info, not too computer savvy lol
I do run almost everything through Handbrake first before adding it to my library.
You will need to provide information about exactly how the files are named. 99.9% of the problems that people encounter with TV shows in Plex are the result of naming and/or structure that does not conform to Plex’s standards.
A general guide follows:
…
TV Shows <— The library points here
---------TV Show Name (Year first aired if needed) <— This folder holds the season folders
------------------Season 01 <— This folder holds all the episodes for season 01
-------------------------ShowName - s01e01 - Episode Name.ext
-------------------------ShowName - s01e02 - Episode Name.ext
-------------------------And so on for the rest of season 01
------------------Season 02 <— This folder holds all the episodes for season 02
-------------------------ShowName - s02e01 - Episode Name.ext
-------------------------ShowName - s02e02 - Episode Name.ext
-------------------------And so on for the rest of season 02
------------------Season 03 <— This folder holds all the episodes for season 03
-------------------------ShowName - s03e01 - Episode Name.ext
-------------------------ShowName - s03e02 - Episode Name.ext
-------------------------And so on for the rest of season 03
Note: The year after the show name is only normally needed or desired if there is more that one show with exactly the same name. Check http://thetvdb.com/ if you are not sure and match exactly the name used there.
There are naming methods other than the above that work but this does work 99.9% of the time.
If you are going to use Plex it is best to use the proper naming conventions so Plex makes the best match possible. Trying to force Plex to use other naming methods is just asking for frustration.
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