How do i cancel

Signed up for a year pass but cannot even access on my computer when i down load the supplied link dos not work so my money has been taken and now cannot access on my computer. pointless contact on face book and get directed here how do i get my money back was sent a link to get log files how can i do that when i cannot even access madness

to cancel renewal you go to your account page https://app.plex.tv/desktop#!/account hit the “subscriptions” link then cancel the renewal

if you want to contact billing there is a contact link at the bottom of any of our website or forum pages