How do I rate plex 1 or 0 stars? This is the worst software I ever used

How do I rate plex 1 or 0 stars? This is the worst software I ever used.

My Popcorn hour from like 10 years ago gave you the option of full screen to avoid those black bars on the top and bottom of the picture.

I installed this plex today and every movie and TV show is in the middle of the screen showing the black bars both on the top and bottom instead of utilizing the full screen.

I sure hope someone at Plex got fired for that mistake or if not, the company should go out of business.

How can they be less advance in 2018 than my popcorn hour was like 10 years ago.

So your player destroyed aspect ratio or crop picture on top/bottom ?

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That’s not a feature - it’s an abomination. Aspect ratio is there for a reason and director’s use it to frame their shots. The easiest place to see this is Seinfeld. If you watch Seinfeld on Hulu they have changed the aspect ratio to 16:9 (in HD) from the original 4:3 (in SD). And the results are terrible framing at best or distorted pictures at worst (which is likely with popcorn hour).

Even when the footage is originally shot in 16:9 and then cropped to 4:3 using the masters to make it 16:9 is still problematic. The WIre did this, with the creator involved, and it was a mixed bag.

There are lots of good reasons to give Plex a 0 star rating, this is not one of them.

Youtube has a lot of videos on subjects like this, I’d suggest taking some time and checking them out

If you want to see an example of aspect ratio specifically used to create tension/paranoia I’d suggest “It Comes at Night” (2017) where the aspect ratio gets narrower slowly throughout the movie. It works well.

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Just curious… so how do you watch a movie on BluRay or DVD or Netflix or any other streaming service? I would guess that at least 80% of the movies made in the last 30 years have black bars of some size at the top and bottom when you watch them on a TV. In fact, more and more TV shows are being filmed in new formats that have the black bars on the top and bottom. It’s the way they were filmed and supposed to be displayed.

To each their own, though. I’m sure you can find a zoom function in your TV settings to get rid of the black bars that will stretch or crop the video to fill your TV screen.

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Wait, so you want the picture stretched to fill the screen, thus warping the image into a crazy funhouse mirror experience? Or you want half the movie chopped off at both ends so you miss out on half the movie just so you don’t have black bars?

What is this blasphemy? Someone revoke this guy’s movie privileges STAT.

Brianz06 actually plex is great. clean, simple interface, easy to setup, stable and solid. on a side note black bars are because of the way the video was recorded. if you had bothered to checkout various video formats you would know this. most things i watch on the pc, but for those items i watch on a 60 inch uhd tv they look great. lets take 480p files if the aspect ratio is correct it will fill all 60 inches without any distortion / quality lost.

Very true but they seen to be working hard on changing all that.

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Buying a $5,000+ TV and only watching it in a little box in the middle with large black lines on top/bottom of the screen is an abomination.
There is this great new thing called giving someone " options" so they can decided on how they want to watch their video.

That way you watch your movies in a small screen in the middle of your TV and I can use the full size of my brand new TV which I paid tons of money to get this a large size.

If old tech decades ago had this ability, then it should not be hard for a 2018 to add the option.

It makes it fit the full screen. Movie was much more enjoyable to use 100% of the real estate you paid for.

What you are talking about is a zoom not a full screen mode.

When you watch cell phone video on youtube and the user has the phone upright instead of horizontal and there are large black bars on either side of the video. Do you enjoy that video?

Are you talking about a CRT TV?

My TV is 16:9 which is what all the modern TV use. The only time I have seen what you are describing is with a ZOOM function not a fit to screen function.

I don’t know the algorithm it uses but watching it full screen is what everyone wants except select few for some reason.

This is what most good media player will give you the option of doing.

If you don’t like it then don’t use it but most people watch to use the real estate on the TV they paid for not effectively turn a large TV into a small TV because of not adjustment on the aspect ratio.

Please stop insulting members just because you don’t like their opinion!

Even free software or older tech give you options on the aspect ratio.

What is this? North Korea? You can tell me what aspect ratio I need to watch my movies in?

We need the video options to do what looks good to us. This is a common setting in almost every media device I have seen except plex. I understand even KODI had it which is older then plex.

They must have gone out of their way to make the software worst and take away options normally there. That is why it should get 0-stars.

Please kindly ask them to stop saying things like I am " destroyed movies, or asking for an abomination or that I should lose my ability to watch movies" which I find insulting. This all over asking for a simple feature that almost every other media player has already build in.

Thank you.

I see you made a feature request. but you did not actually vote on it.

No offense… you were not actually asking for a feature (at least not in this thread) but ranting all across the forum :wink:

The reason most users consider it “destroying” the video is that a video comes with a defined aspect ratio – for TV content this is currently 16:9, for Movies it’s a wider aspect ratio (e.g. 21:9). In older days content was offered in 4:3.
When you want to fit content with a different aspect ratio than the one of your playback device, you’ll need to modify it.

Examples:

1. Letterboxing

The video remains its original aspect ratio and is “squeezed” on your screen. If you e.g. put a 21:9 movie on a 16:9 screen, this will give you black bars above and below the picture (the red box below indicates the actual movie, the black frame is my take on a TV).

A different letterboxed scenario would be old 4:3 tv content on a 16:9 screen – with this example you’ll get black bars on the left and right of the screen.
Important: In all letterboxed scenarios, the aspect ratio of the original content is maintained.

2. Zooming

With this approach you basically scale the video so it covers the space usually occupied by black bars. However… by proportionally scaling the content, you’ll end up with some parts of the movie cut away. The diagram below is supposed to show the content you loose when zooming.


You sometimes notice this when text displayed on the screen is cut off at the sides.
However… same as with letterboxing the aspect ratio of the original video is maintained (indicated by the still “circlish” circle).

Scaling also works for e.g. 4:3 content on your 16:9 screen – in this case content from the top and bottom of the picture will be cut away to make the video “fit”.

3. Stretching:

Some TV sets try to avoid the ominous black bars by stretching the video. This basically leaves the video’s width untouched but increases its height.
By doing this, you won’t loose any content (as with zooming). However the content gets distorted (indicated by the circle which as now turned into an egg).

Long story short… when dealing with this, most users feel very strongly about (a) not cutting away and (b) not distorting their content. That’s why you got such a strong reaction and why most current media players go with the letterboxing.

By the way: Content derived from an optical disc include those black bars “out of the box” (at least for content not provided in native 16:9 aspect ratio).

Some TV sets still provide features such as zooming or stretching for their users. Apps usually try not to mess with the content and provide it as it is delivered, leaving any re-touching to the TV.

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PAN & SCAN was also an old method used by movies studios when they created VHS or DVDs. not really used anymore though since most are TVs wide screen these days.

What content are you watching that has BOTH bars on top and sides? Sounds like you have a setting wrong on your TV or you have some funky content as this isn’t normal.

Generally speaking you should not get both sets of bars but only one set of them. One direction should be using the full screen (width or height).

Your TV should also have a button/menu that will allow you to change the display functionality such as zoom or stretching. Some TVs are much better than others.

This functionality could be added to Plex just like Emby did.

What you should learn about is aspect ratio and what this means.

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If someone has an a rip from an old DVD/VHS that put the bars top and bottom for an 4:3 TV and did not use PAN&SCAN. Remember DVDs that actually said “Widescreen” on the package.

Anyway those may have letterbox bars in the image actually making the video “4:3” ( or 16:9 i guess it is was a 70MM film or something) Bascially they were not cropped out during ripping. Then you would end up with black bars on all 4 sides.

VLC I think has a setting to crop bars as best it can in that situation which i guess he is talking about

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I missed the part about all sides having black bars…

Basically what I was talking about, but with pictures and without the sarcasm. :sweat_smile: