This appears to be the same issue reported in the beta:
Apparently Plex developers don’t know that optical only supports 2 channel PCM. One employee told me that Opus is better, supports 5.1 and will be converted to PCM 5.1 and sent to my receiver.
Lol. Just devices most of use. i.e. Receivers, shield…
They are determined to be another Pluto tv and just keep pushing these Beta’s out as stable. Emby, Kodi time.
In response to this breaking change @DaveBinM told me that ‘Plex needs to do what’s best for the greatest number of users’ and ‘there aren’t many devices that support passthrough, other than Android and Linux/windows HTPC’
Reading between the lines, too few users are affected for Plex to address this.
Stop cherry-picking different comments on different topics. As a general comment, Opus is a superior quality codec than AC3, and for users using HDMI rather than optical, it’s a vastly better experience. Devices not supporting passthrough was a separate comment regarding what devices would be affected by this change. We can look into preferring AC3 for optical passthrough, but my comments were around why this change was made in the first place, and why it benefits many other users.
As I stated, for every user who isn’t using optical, this is a much-improved experience, it’s only when using optical passthrough that you don’t get as many channels.
Is there going to be a fix for those of us using optical? I have audio passthrough set to Optical AC3 and for some reason it’s still focing the 2 channel OPUS codec. I’ve lost surround sound on all my media to my sonos speakers with this update and am looking to roll back now to 8.23.1
Another Sonos user chiming in, this is causing me issues as well and I use HDMI to Sonos amp. It is converting all my aac 5.1 media to stereo OPUS. It worked great before converting aac 5.1 to ac3. A way to revert back would be appreciated.
Thanks for this thread. My setup has been screwed since this update. I think Plex support should realise they have a lot of Sonos users that use the optical pass-though option as a hack to force AC3 that is compatible with the Beam and Playbar even when connected via HDMI.
I use HDMI and Optical, this change was horrid, it broke 4 TVs, 3 of mine and one of a family member. OPUS may be better on paper but as far as compatibility it is NOT.
Also, most will never be able to tell the difference between OPUS or AC 5.1 so why push for a way less compatible and, for 95% of the users completely indifferent quality.
Please revert this back or allow us to choose what codec to decode with. I would think a company would be more focused on compatibility over such a slight improvement of quality that most will never know the difference. One creates and keeps more customers, the other loses customers.
I would like to add, these days the savings in bitrate for the quality of the audio is a non-issue for home networks, most everyone has 1 gig network. Audio just does not impact bandwidth anymore so the idea we need to push some super compression for the higher quality codec is pretty much tech nonsense.
Until I found this post, I thought my Shield TV pro had some sudden technical issue. I use a usb dac for optical out to my AVR, which doesn’t support HDMI input and later codecs, other than DD and DTS.
Suddenly, I could listen only to left/right channel but no center channel, which provides most of the voices, so I could hear music and effects but no dialog or center action in general. Then I noticed the transcoding saying (AAC - OPUS) and a google search brought me here. So chalk up one more complaint regarding this change… I had to uninstall the app and install an older version to get things back to normal, but this means I had to switch auto updates off for all the apps…
so appreciate to have a heads up here, when the problem is fixed, thanks!