How to delete account and all info?

General Discussions
1

How do I delete my plex.tv account including removing all personal info? (I do understand that some things, such as billing history, likely cannot be deleted.)

Thank you.

2

Go to Plex.tv, sign into your account.

Under ‘My Account’, at the very bottom of the ‘Account’ tab, in RED, you will see where you can delete your account.

zjncfg3bia2b.png898×168 93.7 KB

3

@ChuckPa said:
Under ‘My Account’, at the very bottom of the ‘Account’ tab, in RED, you will see where you can delete your account.

898×168 93.7 KB

When I go to “My Account” I don’t see the note about the privacy policy, or the link to my privacy preferences page. How do I access my privacy preferences page?

4

Click it. There is a single checkbox (in a blue region).

5

Yes, but does this also remove all my personal info?

Thank you.

6

“If you proceed, this will permanently delete your account and all its data.” Typical Plex obfuscation, somehow I doubt “all data” is really everything you have every tracked about me. I doubt this is legal in Canada, but lack the time, money, or fucks to bother.

Off to greener pastures, where “my media, my way” still seems to be a priority.

7

Holy crap! We still do get occasional responses from the Plex Team. There seems to be still life on the other side …

8

@pjmorley said:
Yes, but does this also remove all my personal info?

Thank you.

I think your entire account is deleted. I have known of users who deleted their accounts “by accident” (not possible) and they were not recoverable . The billing office, in conjunction with the user supplying C/C info, was able to re-attach their Plex Pass eventually.

9

To be clear about where/ how to change your privacy and other account settings or delete your Plex account.

  1. www.plex.tv
  2. Sign in
  3. My Account
  4. Settings
  5. It is in a Plex/Web style.
  6. Scroll down
  7. Click the orange link to change privacy settings.
10

@marcelhehle said:
Holy crap! We still do get occasional responses from the Plex Team. There seems to be still life on the other side …

I work in the forums all day long. Given the number of people I help, I’m sorry if it takes time to step outside my normal ‘patrol zone’ and help others.