I defintively can't link my account with plex.tv/link

General Discussions
22

I also have this problem. Link page shows a black box but no typing field. Main site will not ask me to login and wont show any media content.

23

Bonjour,
Nous avons également exactement le même problème ici…

24

Same problem with Plex Pass suscription…

25

same problem. seems they effed something up in their javaScript with their last deployment

26

Thanks guys for the report. It’s been reported to the team and they are looking.

1 Like
27

I also have the same problem. Have tried Chrome, Firefox, Edge, Mobile, Incognito, on Wi-Fi and 4G. Nothing works. Trying to link Plex on my new Sony Android TV. Also, Plex site not working properly. The services are definitely down

28

There is also a problem with their webpage login screen. It goes into an infinite loop telling you to log in. After the first try, you are actually logged in but it doesn’t acknowledge it. So after logging in the first time, just go to:

29

yes, same problem here! :frowning:

30
31

+1 Same problem

32

It does appear to be related to the PP. Thanks @SwiftPanda16 for the hint.

1 Like
33

Plex has identified the issue. Working on a fix.

1 Like
34

apparently it is already functional

35

Yep, it works :slight_smile:

36

Sorry, not here. Problem insists. Restart hasn’t helped.

PLEX issues
PLEX issues1920×297 17.6 KB

37

Still not working here either

38

Fix is out. You may need to sign out and back in or clear your browser. You can also use https://plex.tv/users/sign_out to sign out, refresh page, sign in, goto link page.

3 Likes
Plex link is not working
39

Still not working, tried cache clearing, browser restart, but no go.
Black box at plex.tv/link
No login button at plex.tv
Connecting from Portugal.

1 Like
40

Try going to plex.tv first. See if you are already signed in. You browser may be doing this automatically for you. Use the URL I posted above and follow those steps listed.

1 Like
Error page link devices
41

I did this:
-Went to Edge settings, cleared cookies, browsing history, etc.
-Closed edge, opened edge
-Went straight to https://plex.tv/users/sign_out
-Got a stripped out version of the site, no prompt or button to login.
-Went to https://plex.tv
-Same view, no login, no library, no videos to watch, no access to my server.

The app on my cell phone is working, though. Can I link my TV from there?