Yep… thanks.
This is the File Name Plex and the Online Agent want to see - so they can get the right metadata for you:
American Beauty (1999).mp4
The Folder AND the File need to be this same name.
you need to delete everything else in that folder.
You won’t need it - if you comply.
You are using MP4 files - loaded with bogus metadata and Plex, by default, is preferring that bogus metadata embedded in your MP4s - instead of a good file name - well, if you had a good file name, but you don’t so basically. ur screwed.
Unless…
Fix your file names.
and do this:
^^ ‘that’ stops Plex from preferring the bogus metadata in your MP4 files.
The File Name Fix - is all you.
or
^I love Filebot^
This is what Plex looks like when I use FileBot:
This is what Plex looks like at your house:
Any Questions?
BTW - ‘Alt/Printscreen’ grabs an image of the open/current Window.
You can ‘paste’ that right in the message…