Imported iTunes playlists are not showing in UI

[ChuckPa]

What I needed to find was the exact path name in my existing PMS. (that’s what took so long)

[terfex]

Ah ok

[ChuckPa]

Comparing Carly Simon with Bill Shatner doesn’t seem “quite” right haha

[terfex]

Ok, I’ve managed to fix the issue. Unlike on Windows (which I used to use) iTunes on macOS uses a relative path to Users directory, rather than the drive root, in it’s iTunes Library.xml file by default.

Default iTunes Location Key Formats

macOS

<key>Location</key><string>file:///Users/username/Music/iTunes/iTunes%20Media/Music/Artist/Album/Filename.m4a</string>

Windows

<key>Location</key><string>file://localhost/C:/Users/username/Music/iTunes/iTunes%20Media/Music/Artist/Album/Filename.m4a</string>

Finding the Location Key in iTunes Library.xml

<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple Computer//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
	<key>Major Version</key><integer>1</integer>
	<key>Minor Version</key><integer>1</integer>
	<key>Application Version</key><string>12.9.5.5</string>
	...
	<key>Tracks</key>
	<dict>
		<key>1</key>
		<dict>
			<key>Track ID</key><integer>1</integer>
			...
			LOCATION KEY HERE
		</dict>

The Plex Music Library Folder must match the initial path before the iTunes Media Folder.
So by default on macOS this would be /Users/username/Music/iTunes.

Use the following guide to change the directories.
Move Media Content to a New Location

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On a sidenote, it would have been great if

• a more useful error messages were given in the UI such as

iTunes Playlist Import failed: iTunes files could not be located. Check the Library path matches that in iTunes Library.xml

• the onboarding process was easier. Again the UI isn’t very iniuitive in this regard.
• there was better documentation regarding importing iTunes playlists. This article fails to mention this specific requirement regarding the path for iTunes.