Incomplete TLS handshake: sslv3 alert bad certificate

Plex Media Server
1

Server Version#: 1.24.0.4930
Player Version#: 4.59.2

Plex Server - Windows server 2016 on a virtual machine
Media - Synology NAS
Using default settings, no DNS rebinding, Secure connections preferred, local GDM enabled
DNS - Google and Cloudflare

About 48 hour ago started having issues streaming locally in Plex web. Windows and OSX Plex app (client). Found this thread SSL Certificate Errors - #85 by windguruu and was helped with my TLS cert, rebooted Windows server and local stream on Plex app started working. Now I’m getting these messages and Plex web still shows app.plex.tv is unable to connect securley

Blockquote CERT: incomplete TLS handshake: sslv3 alert bad certificate
CERT: incomplete TLS handshake: An existing connection was forcibly closed by the remote host

2

Downgraded to 1.23.6.4881 and the TLS certificate error are gone
I still cant load plex.tv (web) and iOS and Apple TV clients are acting up stuck at loading after selecting any media. I can only play on Plex app (windos and OSX)

3

Seems like issue was on PLEX’s backend, I just noticed they are working on SSL cert maintenance, and now Plex web is working

We are updating our SSL certificate on our VOD application in US. We don’t anticipate any downtime during this change. Aug 24, 08:00-08:30 UTC

4

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.