Initial page for Plex Media server latest version for Mac fails to load

Server Version#:1.18.9
Player Version#:1.6.3

Running MacOS 10.15.4 Catalina using Chrome Browser.

The Plex media server starts on my Mac Mini but attempts to access the initial ‘index’ page fail when attempting to access it via http://127.0.0.1:32400/web. It returns:

This page isn’t working

127.0.0.1 didn’t send any data.

ERR_EMPTY_RESPONSE

IMHO this page appears to be broken? Please help.

Thank you very much in advance,

Same error now using version 1.19.1

This page isn’t working

127.0.0.1 didn’t send any data.

ERR_EMPTY_RESPONSE

I have to kill the server manually either from the activity monitor or from a terminal shell.

Any errors in server logs? https://support.plex.tv/articles/200250417-plex-media-server-log-files/#toc-1

MacOS 10.15.4

Using Version: 1.19.1.2589 without issue but Browser address: https://app.plex.tv/desktop#

Launching from Chrome browser not from menu bar

Apr 01, 2020 09:13:42.804 [0x70000ba1d000] DEBUG - Plug-in limit of 10 exceeded.

Apr 01, 2020 09:13:42.804 [0x70000ba1d000] DEBUG - * Bringing down the older plug-in: com.plexapp.agents.htbackdrops.

Apr 01, 2020 09:13:42.804 [0x70000ba1d000] DEBUG - Stopping [com.plexapp.agents.htbackdrops].

Apr 01, 2020 09:13:42.804 [0x70000ba1d000] DEBUG - Plugin com.plexapp.agents.imdb startup cancelled, In shutdown state.

Apr 01, 2020 09:13:42.805 [0x70000ba1d000] DEBUG - Caching document http://127.0.0.1:32400/:/plugins/com.plexapp.agents.imdb/prefs as bf1bfc5622b4356c7f44ced8cdf69d934adf09c3

Apr 01, 2020 09:13:42.805 [0x70000ba1d000] ERROR - downloadContainer: expected MediaContainer element, found html

Apr 01, 2020 09:13:42.805 [0x70000ba1d000] ERROR - IVA: failed to get IMDB prefs

Apr 01, 2020 09:13:42.805 [0x70000ba1d000] DEBUG - IVA: Downloading trailer lists.

Apr 01, 2020 09:13:42.868 [0x70000abc9000] INFO - Network Service: Abandoning advertise socket, it was closed.

Apr 01, 2020 09:13:42.951 [0x70000ba1d000] DEBUG - IVA: Downloaded 14 trailers for source 1.

Apr 01, 2020 09:13:43.063 [0x70000ba1d000] DEBUG - IVA: Downloaded 0 trailers for source 2.

Apr 01, 2020 09:13:43.160 [0x70000ae58000] DEBUG - Stopping file watcher for tv.plex.agents.music

Apr 01, 2020 09:13:43.160 [0x70000add5000] DEBUG - Stopping file watcher for com.plexapp.agents.opensubtitles

Apr 01, 2020 09:13:44.555 [0x70000afe1000] DEBUG - [com.plexapp.system] Plug-in is starting, waiting 179 seconds for it to complete.

Apr 01, 2020 09:13:45.129 [0x70000a293000] ERROR - Resources:CPUUtilization: Unexpected result when getting usage for pid 41605

Apr 01, 2020 09:13:45.129 [0x70000a293000] ERROR - Resources:MemoryUsage: Unexpected result when getting usage for pid 41605

Apr 01, 2020 09:13:46.111 [0x70000afe1000] DEBUG - [com.plexapp.system] Plug-in is starting, waiting 178 seconds for it to complete.

Apr 01, 2020 09:13:47.223 [0x70000afe1000] DEBUG - [com.plexapp.system] Plug-in is starting, waiting 177 seconds for it to complete.

Apr 01, 2020 09:13:47.768 [0x70000a628000] WARN - Timed out waiting for server to finish.

The Tuner seems to work … just not the server.

Apr 01, 2020 09:05:39.274 [0x1100e6dc0] INFO - [I] device_manager_t::init. Initialize provider manager

Apr 01, 2020 09:05:39.274 [0x1100e6dc0] INFO - [I] device_manager_t::init. Initialize all device auxes

Apr 01, 2020 09:05:39.274 [0x1100e6dc0] INFO - [I] dvb_device_factory_t::get_aux_list

Apr 01, 2020 09:05:39.274 [0x1100e6dc0] INFO - [I] tvbutler_aux_t::init

Apr 01, 2020 09:05:39.277 [0x1100e6dc0] INFO - [I] web_server_t::start. Starting web server on port 32600

Apr 01, 2020 09:05:46.346 [0x700006e11000] INFO - [I] web_service_t::process_device_discovery

Apr 01, 2020 09:05:46.346 [0x700006e11000] INFO - [I] device_reactor_t::get_device_list ()

Apr 01, 2020 09:05:46.346 [0x700006e11000] INFO - [I] dvb_device_factory_t::get_device_list ()

Apr 01, 2020 09:05:48.363 [0x700006e11000] INFO - [I] SAT2IP - discover_satip_servers(): no servers found

Apr 01, 2020 09:05:48.782 [0x700006e11000] INFO - [I] onetv_factory::DeviceGetListEx >>

Apr 01, 2020 09:05:48.798 [0x700006e11000] INFO - [I] onetv_factory::DeviceGetListEx. Found device 3010:43812

Apr 01, 2020 09:05:48.798 [0x700006e11000] INFO - [I] onetv_factory::DeviceGetListEx. Found device 1439:4207

Apr 01, 2020 09:05:48.798 [0x700006e11000] INFO - [I] onetv_factory::DeviceGetListEx. Found device 1452:544

Apr 01, 2020 09:05:48.798 [0x700006e11000] INFO - [I] onetv_factory::DeviceGetListEx. Found device 1452:33346

Apr 01, 2020 09:05:48.798 [0x700006e11000] INFO - [I] onetv_factory::DeviceGetListEx. Found device 1133:2093

Apr 01, 2020 09:05:48.798 [0x700006e11000] INFO - [I] onetv_factory::DeviceGetListEx. Found device 1452:4102

Apr 01, 2020 09:13:42.776 [0x1100e6dc0] INFO - [I] device_manager_t::term

Apr 01, 2020 09:13:42.776 [0x1100e6dc0] INFO - [I] device_manager_t::term. Stop all devices

Apr 01, 2020 09:13:42.776 [0x1100e6dc0] INFO - [I] device_manager_t::term. Shut down all device auxes

Apr 01, 2020 09:13:42.776 [0x1100e6dc0] INFO - [I] tvbutler_aux_t::term

Apr 01, 2020 09:13:42.867 [0x1100e6dc0] INFO - [I] web_server_t::stop. Web server is stopped

Apr 01, 2020 09:13:42.867 [0x1100e6dc0] INFO - [I] device_manager_t::term

Apr 01, 2020 09:13:42.867 [0x1100e6dc0] INFO - [I] device_manager_t::term. Stop all devices

Apr 01, 2020 09:13:42.867 [0x1100e6dc0] INFO - [I] device_manager_t::term. Shut down all device auxes

Apr 01, 2020 09:13:42.867 [0x1100e6dc0] INFO - [I] broker_t::shutdown. Shutdown is completed.

This works but it is only accessing the Tuner app not the Server app: https://app.plex.tv/desktop#

I think you need to access the server app to upload and use user customized media sources?

Is there a similar trick to get to the Server like https://app.plex.tv/server# ?

Still get NO Plex server available when I try to link to Infuse or use with Plex apple tv app.

I’m not sure what you mean by “the tuner app”

Could you restart the server and attach the full log.

There are two separate logs. One for the media server and the other for the “Tuner”. I am attaching the server log here.PlexServerLog.txt (101.3 KB)

Here is the “Tuner” log.

PlexTunerLog.txt (3.1 KB)

Hmmm, I guess no response means there is no solution?

I was able to access the localhost by using localhost:32400. However my library does not update with new shows and I cannot play media

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