Is there a way to know why Plex prefers the wrong metadata?

Well… our work here is done.
Another successful Volunteer Support experience.

LIke James Brown:
“I Feel Good”…

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Yeah but you get negative credit for misdirection :slight_smile:

I found this thread because I had the same problem with Countdown (2019) and after reading this thread I don’t know if the consensuses is that it’s an API problem.

My file was matched to Countdown 2016 and when I went to fix the match it gave the 2016 version the higher ranking. I always clean the metadata from the files before adding them to my library but I double checked to be sure and it is clean.

Movies\Countdown (2019)\Countdown (2019) [FI 1080p BluRay [x264] DTS 6Ch].mkv

It’s hard to think of it as an issue with the API because the correct movie is returned (with a lower score than the incorrect one.)

I wanted to know how Plex calculates the score for the movie, but there’s no way to see that apparently. Definitely some shortcomings there.

Huh. Your file has brackets inside of brackets. Text inside brackets normally get ignored, but I don’t know what happens with nested brackets. It might only ignore the inner one so the text in the outer one is being used for the search and throwing off the score.

Nah, see my earlier posts. Did the naming by the book and faced the same issue.

How do you remove tags in bulk for lots of MKV files? I can do it with MP4 but Matroska is permanently embedded it seems. Tried in VLC but it never saves changes.

It doesn’t matter.
Plex can’t read tags in MKV files - only MP4.

mkvpropedit and a batch file is how I am doing it, my batchfile goes recursively through subdirectories with the help of Otto and a few others. If you want it send me a PM and I will paste you the code.

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