I have basically posted on here and reddit two times now in the past week regarding an issue with the DVR failing to start scheduled recordings. and have not gotten a response from. It just occured again and it would be nice to understand why this continues to happen.

Simply NO. I would suggest doing a plex forum search and your issue to list of other users.

Yea I have done that and just about all of them are issues with Set to HD only or guide issues and such which is really nothing related to the issues I am having. And any post that seem to be closely related to mine is same thing of no responses.

It’s still worth posting all your details in a new post. …you never know…

You either need to give the full set of logs or provide a lot more details. From the small snippet you uploaded in previous posts, the tuner failed to lock on in the allotted time. Since this is a HDHR-Prime model it is difficult to say whether it is the cable provider or Plex. Oct 02, 2019 10:25…

Here is the full logs to it happening scroll to 7:11 Plex Media Server.3.log (10.1 MB)

Sorry for the delayed response. Just made a similar post because the issue occured again today and they pointed out your response. Here is the log from the issue occuring today. Show is Van Helsing Channel 680. Issue occurs at 7:30 Plex Media Server.1.log (10.1 MB)

Is your D: drive a local hard drive on the Plex server computer, or a mapped drive to a network share? If D: is a mapped to a network share, in Plex Web -> Settings -> Transcoder do you have the “Transcoder Temporary Directory” set to a location on the D: drive (looks like D:\Plex\Transcode?) If s…

Come to think of it dont know if this matters but it is a local drive on the PC I have PMS on but I did map it as a network drive and share it on other pc’s in my household. Dont think thats what you were asking about just in case thought it couldnt hurt to tell you

Is there anyway to directly get Plex Support from someone at Plex?

General Discussions

DaveBinM October 7, 2019, 11:39pm 7

Can you let us know what program, and on what channel you were attempting to record, please?

DVR failed to start recording

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Is there anyway to directly get Plex Support from someone at Plex?

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