Is this a bug?

Server Version#: 1.16.5.1554
Player Version#: 1.16.5.1554
When Playback a 4K file using my NVidia Shield TV, there is bug on the web display where it shows the file as playing back twice

You probably have the same movie in another library as a non-4K version.
i.e. not a bug as such. There are 2 files which are both identified as ‘Borne Identity’. You can resume either one.

Yes it’s an intermittent bug for the Continue Watching hub. I’ve seen it happen for a while and then not happen.

Yep, this is the correct answer. Though IMO it should indeed be considered a bug. By default, “Continue Watching” should only show me the version I was previously watching. Instead, I end up with “Continue watching” showing (for example) my edited copy of an episode, plus the version with commercials from the DVR that I hadn’t deleted, which means the time stamps aren’t even synced properly. I’ve clicked the wrong one multiple times.

And don’t get me started on what happens with all my different versions if I stop in the middle of a movie like Star Wars.

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I disagree.
Let’s say you started watching the 4K version at home. But then had to leave the house and now have only your mobile phone to finish the movie. It is a good thing that you can resume the other version – otherwise your server would start transcoding the 4K version 


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That sounds right, I do have a 1080P version for remote viewing in a separate library. Thanks

I agree, now I understand what it’s doing, it makes sense.

IMO that doesn’t make the original behavior less of a bug, at best it makes it a kinda kludgy workaround applied to everyone, but only needed for some very specific scenarios.

Heck, Plex knows when you’re playing something on mobile. It could easily just pop up a window asking “which version?” when you click play. and default to the non-4K. It doesn’t need to make the entire user base see multiple versions of a video in Continue Watching.

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