Not sure if this should be posted here or in the Plex Media Server section.
I’m using PMS Version 1.1.3.2700 and Android version 4.32.0.455. I’ve been using sync for a while on that device (Galaxy Tab PRO 8.4), and while I’ve had issues actually syncing files, when they’re synced they usually playback fine.
I’ve now come accross a bunch of files of a similar type that can’t playback when synced - I get a black screen and the audio plays in “fast forward”, voices are high pitched… Same file, when streamed from the server, plays back as direct play.
So, 1. Why are they transcoded if they can be direct played? And 2. why can’t I playback the file that is supposedly transcoded to a more device-friendly format?
Attached is the PMS log of the syncing process, renamed to .txt to upload.
Here’s the XML description of one of the files:
Media
Video Resolution 1080p
Duration 20:14
Bitrate 1095 kbps
Width 1916
Height 1080
Aspect Ratio 1.78
Container MP4
Video Frame Rate 24p
Web Optimized No
Audio Profile he-aac
Has 64bit Offsets 0
Video Profile main
Part
Duration 20:14
File The Big Bang Theory - 2x20 - The Hofstadter Isotope.m4v
Size 158.56 MB
Audio Profile he-aac
Container MP4
Has 64bit Offsets 0
Indexes sd
Web Optimized No
Video Profile main
Codec HEVC
Bitrate 899 kbps
Bit Depth 8
Chroma Subsampling 4:2:0
Color Range tv
Color Space bt709
Frame Rate 23.976 fps
Height 1080
Level 12.0
Pixel Format yuv420p
Profile main
Ref Frames 1
Stream Identifier 1
Width 1916
Codec AAC
Channels 5.1
Language English
Audio Channel Layout 5.1(side)
Profile he-aac
Sampling Rate 24000 Hz
Stream Identifier 2
Codec SRT
Language English
