Just in case anyone else has this happen

Server Version#:1.22.0.4163
Player Version#:

Ran the usual OS updates on Ununtu 20.04.2 LTS box yesterday, and when I went to log into Plex only one user showed up. Tried all the clients and they showed the same - but not the same user.
Restarted - no change.
Having upgraded OS versions and fixing other problems several times in the past I figured OK, uninstall and reinstall.

Removing the Snap hung.

sudo snap remove plexmediaserver

Found the process number.

sudo snap changes

Killed the snap removal process.

sudo snap abort ##

Tried removal a couple more times rebooting between attempts but the process hung every time.

Finally removed it by bypassing the snap backup.

snap remove --purge plexmediaserver

Reinstalled and back up and running in an hour or so. Don’t know what the original problem was exactly but if someone else runs into the same problem I hope to save them some time.

It might just have been https://status.plex.tv#past-incidents

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