Kids accounts that aren't Home Users

Server Version#: 1.42.2.10156-720010156
Player Version#: Any

I either need help figuring out how to achieve something or this may result in a feature request.

I have 5 nieces and nephews that are all growing out of being toddlers and I have been working with my siblings to try and figure out an access configuration to my server that would work for them. I have Plex Pass and have looked at both managed accounts and separate Plex logins for the kids; both seem to have major downsides:

Managed profiles on my Plex account:

  • I would have to add pins/passwords to mine and my wife’s account so the kids can’t access content they shouldn’t.
  • The 5 kids live in three households and there’s no way to prevent them from using their cousins’ profiles and messing up video/audio track progress. One “Kids“ profile would obviously not work either.
  • Parents do not have the ability to manage access directly (not a deal breaker, but inconvenient)

Separate Plex account for each kid managed by parents (preferred since they would just keep their own Plex accounts long term):

  • Kids can access my server with content filtered, but there doesn’t appear to be a way to filter Plex’s huge library.
  • Parents still wouldn’t have direct control over content filters.

Managed profiles on their parents’ Plex account:

  • No access to my server at all?
  • Seems to solve all other issues

Any help is much appreciated!

I don’t believe you will find the answer you are hoping for to this question.

Optional: The best way currently is to have each family buy (or share) a Plex Pass account. Create separate (non-managed) accounts for each member of the family (recommended), or at least Parent and Kids. Add all of the accounts into the Plex Home. (I do NOT recommend they have access to your Plex Home, if you are thinking about sharing your Plex Pass account.)

Now, here is where you aren’t going to be happy. Your siblings will not have management ability over access control; you, as the server admin, have to do it. The siblings will need to ask you to make changes.

I recommend using labels. Label your Plex content with something like: “Age 0” “Age 3” “Age 5” “Age 8” “Age 10” “Age 12” “Age 14” “Age 16” “Age 18”. Then grant access to the labels you (or your siblings) want to each kid’s account. The Age labels allow you to label them once but be used for multiple kids without having to change the labels.

If you have a sibling who is fine with all Age 12 content EXCEPT a couple movies, then you can instead add a “name of kid” label and use that for access control for that kid. The Age labels still allow you to Advance Filter the content and add and remove the “name of kid” label more easily as the kid grows up.

Anyway, this is how I’ve been doing it for many years and it works quite well.

@Kilgry I think we’ve done something pretty close to what you’re describing already, if I’m understanding correctly.

How do you filter Plex’s content for the kids accounts?

While it would be more convenient for each parent to have direct control over what their kids watch, I am happy to manually filter if there’s a way to give the kids filtered access to Plex and my server.

First set the labels:

Second, set the user restrictions:

Settings → Manage Library Access → Select User → go to “Restrictions” tab menu

Now select the Labels you wish the user to have access to. In the example below, this child has access for content from Age 0 to Age 12. They also have access to content labelled with “[child’s name] Allowed” in case there is an Age 14 movie that is acceptable for the child.

So, this child would not have access to “Age 16” and thus couldn’t see “Planet of the Apes.”

If a parent wanted more specific movie control, and I have one of them in my group, then only use the “[child name] Allowed” label in the user’s restrictions:

The nice part here is that it usually follows the Age ratings fairly closely, so I can do an Advance Filter and then group select content and add/remove the child’s specific label to multiple pieces of content at one time:

The part about the “Plex Home,” is really so a family can have multiple accounts setup in their home and shared on their streaming devices. It is optional. I have one family who only uses one kid account for the entire household. I have other families who have multiple accounts in their household (kids, parents, grandparent, house guest) and they have a Plex Pass and all their users are part of their “Plex Home.”

Right, all that makes sense to limit access to content on my server. What I can’t figure out how to do is filter Plex’s content for the kids account if they have their own. Have you been able to configure that somewhere?

The only way I have been able to do it is with the managed profiles so far. I haven’t figured it out with separate accounts.

That’s what @Kilgry has been explaining above.
Since you will be sharing with each kid account directly, you can (or rather “have to”) edit their access permissions. Regular accounts have a Restrictions tab just like your own managed users.

Here is the official documentation: https://support.plex.tv/articles/204232573-restricting-the-shares/

So, you mean content that is not on your server but is instead streamed from Plex, inc.?

If so, then I’m not sure you can filter specific content from there, but you can turn it OFF COMPLETELY on separate accounts:

I recommend that you create separate accounts for the kids but keep the login a secret to an adult (don’t give it to the kid until they are an adult). Yes, you can create managed accounts for kids in your household, but not for remote families - unless you are sharing your Plex Pass account, which I DO NOT recommend. I found separate accounts are usually best even for your own kids, so they can transition to adults more easily later.

Now, once each kid account is created:

TURN OFF ALL DISCOVER options for that account (do this for every kid account):

Go here: https://app.plex.tv/desktop/#!/settings/online-media-sources

“DISABLED” everything.

As mention earlier, if the parents want their own accounts and also have kid accounts, then each household should have at least one of their own Plex Pass accounts. All the other household members should then be added to the Plex Home of the Plex Pass account.

Because of the higher cost of the Plex Pass, families will many times balk at the cost. I do have a couple families sharing a single Plex Pass account, it works, but it is a bit messy.

Also, since Plex is currently using a numeric pad for PIN entry, many times kids will see a parent entering the parent PIN. To get around this using Roku, you can use the mobile Roku app’s keyboard function to enter Plex PINs. This keeps the PIN hidden. (Plex needs to add a feature for a remote control button combination PIN entry system instead.) Our family also trained our own kids to look away when a PIN is entered.