The latest blog post announcement of the new Roku Plex app I believe speaks volumes about the direction and focus of the Plex Development Team. I had been anxiously awaiting news of what they had been working on that it had been so long since we heard anything but I was supremely disappointed by this announcement.
I use 2 Roku’s myself so I am in the group of people who will “in theory” (I haven’t tried the new app yet) benefit from this update. However as a long time PlexPass subscriber, I’m supremely disappointed with the narrow focus the Plex team has, and that apparently is on the apps alone. I’m amazed at the lack of attention to the server side control features. It’s almost as if the Plex team is not aware that it is the Plex Media SERVER that drives this whole engine and without a configurable server, the apps that you and your friends/family use won’t work well no matter how many “updates and fixes” are released for them.
A feature such as bandwidth control (both globally per stream and per user) is paramount to having a working server for all users. What good are all these updated app features if your remote users constantly have terrible viewing experiences due to a single user hogging up all your available upstream bandwidth? I have users who have been completely turned off by Plex and will never use it again because a single user was streaming at 20Mbps and thus not a single reasonable quality setting for them would work.
To the Plex team, I BEG that you pay more attention to the needs of those of us who actually drive the Plex experience to the millions of people using the apps. I know the apps are your money makers but giving a shared user who’s downloaded the app the ability to cripple the network of the user who has shared that content is flat out ridiculous and I’m just flabbergasted that this is not the #1 concern of the Plex team.
In all honesty, if I wasn’t already a lifetime PlexPass subscriber I’d probably be dropping Plex at this point because I would not be paying a company to put the controls to my network in the hands of a user just because they downloaded their app. But since you’ve already taken my money, all I can do is sit here and wait…and wait…and wait some more for something that doesn’t appear to be anywhere on the Horizon.
End or rant/common sense post.