Server Version#: Latest Plex Stable at this date Player Version#: Android 9 (TV) Installed Plex client on an Android TV Media Box, 4G/64G > Yamaha Receiver/Amp > Samsung 55" screen. At the slightest cursor movement Plex client throws up the Layout dialog. Options are “Remind Me Later”, “Keep Mo…

The app restarts when Switch to TV is toggled. Happy to help with details…

I thought maybe the issue was the Yamaha amp, into which the Android box is connected via HDMI. SO I tried connecting directly to the screen HDMI, but the result is the same. Cannot get past the Layout dialog. :frowning: Cheers

[image] marekszulik: Do you see the mobile or TV layout on your device? If you select “Switch to TV”, does the app restart? There seems to be a bug where, even after switching the layout to TV, the dialog still appears on keyboard presses, but that does not 100% fit what you’re observing, so I’…

[image] tatt0: What more details do you need? Can you enable logging at all in the app or will it not let you do anything?

[image] BigWheel: Can you enable logging at all in the app or will it not let you do anything? Not possible! The app crashes every time when I try to go into Settings. I can’t get past the home screen at all. Browse to movie or tv info screen it crashes!

There is another post with a video showing the behaviour: [image] Plex 9.1.0 not swtching to TV version on android box (android 9) (ugoos X3) Streaming Devices Edit: Hello, good news. They fixed this bug in beta 9.3.0. Working again super no problem ! But no mention in re…

thank you for pointing out the other topic on this

I cannot get past the dialogs, so cannot get to the settings GUI

@tatt0 - thanks. It’s good not to be too lonely :wink:

Layout Dialog Will Not Go Aways

Plex Players

tatt0 May 12, 2022, 3:21pm 10

There is another post with a video showing the behaviour:

Topic		Replies	Views
Update 9.1.0 fails on Formuler Z8 Plex Players android-mobile-legacy , android-tv	6	169	August 14, 2022
Android TV Box & PLEX stuck in a "Change Mobile Layout" loop Plex Players android-mobile-legacy	2	87	August 19, 2022
Ver 9.2 crash after choosing display profile (tv/mobile) on primecables android box Plex Players android-mobile-legacy , android-tv	4	161	August 14, 2022
Unable to switch TV layout mode Plex Players android-tv	1	46	March 2, 2024
Device thinks it is an android tv Plex Players android-tv	11	419	August 13, 2024

Layout Dialog Will Not Go Aways

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