Server Version#: 1.19.5.3112 Player Version#: Plex for LG 3.13.29 I’m having trouble playing most movies in my parents’ LG TV. I get error “Conversion failed. The transcoder exited due to an error”. I saw some error messages in the logs. Can you help me figure out what’s wrong and why it’s trying…

/usr/lib/plexmediaserver is where the common software resides. /var/lib/plexmediaserver is where all the data which makes your server unique to you resides. If you sign it out then claim it again (don’t touch any files), it won’t lose anything. It will still have the same Server ID number (whic…

I can do that. Will I really lose my shares to friends if I do that? Will I have to reshare everything again?

I just realized there are a lot of things that are not part of /var/lib/plexmediaserver and instead they are in /usr/lib/plexmediaserver. !!! I thought I just had to move the /var/lib, but I see more here in /usr/lib. [image] Maybe that will give you a hint to help me here? I did chown to pi:pi i…

Hi! Thanks for the valuable information. The “Claim” process does not work. I get “Server settings are unavailable.” I don’t understand what else is “owned” by plex:plex so it only works with that user.

log out (right corner) now open the server by IP It will offer to CLAIM IT You might need to do this a few times. This is sounding more and more like you got caught by the certificate issue

Did all that. Didn’t work. Seems the only solution is to run Plex with user plex. Because of that I cannot optimize versions and transcoder has errors (original report).

I was able to reclaim the server by chown’ing everything back to plex:plex. Seems it’s the only working user. I have no idea what to do next.

Can this be related? [image] User does not change Apps & Tools Sorry for the weird formatting on the last comment. Change the ownership of the override.conf? Mine is under user root.

show me the override.conf please?

-rw-r–r-- 1 root root 346 Sep 30 20:51 override.conf # # Customize Plex's config [Service] #Environment="PLEX_MEDIA_SERVER_APPLICATION_SUPPORT_DIR=/media/hdd/var/lib/plexmediaserver/Library/Application Support" # # These values are only needed if you wish to change user & group User=pi Group=pi …

You don’t need the UMask. On some systems, it needs to be Umask while on others UMask. sudo journalctl -xe | grep -i umask will let you know if it doesn’t like the one you have (which would cause problems) The override file is owned by root and should remain that way.

LG TV: Conversion failed. The transcoder exited due to an error

Plex Media Server

wsegatto October 1, 2020, 12:01am 35

Can this be related?

Change the ownership of the override.conf? Mine is under user root.

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LG TV: Conversion failed. The transcoder exited due to an error

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