Libraries in settings inaccessable

Plex Media Server
, ,
1

Server Version#: 1.29.0.6244
Player Version#:

When trying to reach the libraries in the settings, it gives an unexpected error.
i cannot get rid of the games folder because i cannot access this section of the settings.
this is my second post. i need help please. please let me know if there is anything else i can do to try to resolve this.
Thank you in advance.

error
error970Ă—515 40.6 KB

Plex Media Server Logs_2022-10-17_14-22-08.zip (4.2 MB)

Thank you very much in advance
BladeWarrior5000

2

Can you please uncheck verbose logging, save settings, restart server, go there again to reproduce error and then get logs.

Plex
Plex1534Ă—309 111 KB

Can you delete it from the libraries sidebar menu?

Plex
Plex703Ă—575 64.9 KB

3

I’m getting the same “There was an unexpected error” message when I go to manage libraries as well. Using Plex Media Server 1.29.0.6244 on macOS.

I’ve tried to stop/start the application as well as restart the computer - same thing.

I also have the now-defunct “Games” library as well. The only choice from the three-dots menu is to “Pin” it - there is no other option

4

ok can you get the logs again after turning off verbose logging and reproducing. Verbose logging is mostly useless info for most problems and causes the logs roll over too quickly and makes it harder to find things

5

OK - I disabled verbose logging, stop/started the application, triggered the error, and downloaded the log zip file. Now what should I do with it?

6

You can attach it to a message it to me ( click on my username to see message button) or attach it here like you did in your first post

7

I messaged the zip file to you - I’m a different person that the one who sent you the log file at the beginning of this thread

8

Looks like there is a fix in the works to purge any games libraries, but it is a couple server updates away. I’m checking with folks to see if there is another way to manually get rid of the Games library which should solve the access to the library settings.

9

Thank you so much. i truely appriciate your help to solve this.

10

Would it be worth trying Plex Media Scanner in this situation to delete the library?

I aliased mine to pscan so I can type faster. Below I have a test library called Gamer with one video in it. The first command removes any videos in the library. The second deletes the library itself.

$ pscan -l
  1: Movies
  3: Music
  4: Photos
  2: TV Shows
  6: Gamer
$ pscan -w -c 6
deleting 1 items.
$ pscan -D -c 6
$
11

I suppose it is worth a try if they are willing to delve into command line.

info about it here. https://support.plex.tv/articles/201242707-plex-media-scanner-via-command-line/

12

this definitanately worked on my end. sorry not the best at powershell so i didn’t know how to use the variables to make pSCAN but i know my commands and your command instructions worked like a charm.

error 5
error 51152Ă—757 55.4 KB

Terminal instructions

fixed
fixed1043Ă—479 38.6 KB

library afterwards

13

This worked for me as well - I am now able to get to the Manage → Libraries page without seeing that error