Server Version#: 1.43.0.10389
Player Version#: 4.156.0
Take any TV show or movie, edit it and goto logo and select the unselect image to remove the logo. No problem so far, its removed.
Now go an do a metadata refresh of the show and check the logo …
Have tried this using 4.156.0 (chrome) and 1.112.0.359 (linux desktop), both result in the same behaviour. My guess is the client is not locking the unselect action which is why it returns upon a metadata refresh.
Thx for report
Maybe a simple overlook but are you saving after using the Unselect Image option?
edit: Nope… the logo is still locked but it’s still grabbing the first logo after a refresh. Thanks @dokuro
So it’s clear…
@Atomatth @BigWheel had another look at this today.
Using this simple python script …
from plexapi.server import PlexServer
def delete_logo(library, libtype=None):
for item in library.search('Gen V'):
item.deleteLogo()
item.lockLogo()
if __name__ == '__main__':
plex = PlexServer('http://192.168.1.3:32400')
for library in plex.library.sections():
if library.type == 'show':
delete_logo(library)
… I can confirm the logo is deleted and its locked. I can see this in the logs …
Dec 08, 2025 11:37:23.116 [139787043392312] INFO - Request: [192.168.1.3:44444 (Allowed Network (Subnet))] DELETE /library/metadata/17857/clearLogo (6 live) #1aad94 GZIP Signed-in
Dec 08, 2025 11:37:23.118 [139787043392312] DEBUG - [Req#1aad94] It took 0.000000 ms to retrieve 227 items.
Dec 08, 2025 11:37:23.119 [139787337202488] INFO - Completed: [192.168.1.3:44444] 200 DELETE /library/metadata/17857/clearLogo (6 live) #1aad94 GZIP 3ms 195 bytes (pipelined: 5)
Dec 08, 2025 11:37:23.119 [139787043392312] INFO - Request: [192.168.1.3:44444 (Allowed Network (Subnet))] PUT /library/sections/2/all?clearLogo.locked=1&id=17857&type=2 (6 live) #1aad95 GZIP Signed-in
Dec 08, 2025 11:37:23.120 [139787043392312] DEBUG - [Req#1aad95] Encoding user fields for ID 17857 as preface to save.
Dec 08, 2025 11:37:23.120 [139787043392312] DEBUG - [Req#1aad95] Updating metadata item (save) (Gen V) with ID 17857
Dec 08, 2025 11:37:23.121 [139787337202488] INFO - Completed: [192.168.1.3:44444] 200 PUT /library/sections/2/all?clearLogo.locked=1&id=17857&type=2 (6 live) #1aad95 GZIP 1ms 195 bytes (pipelined: 6)
Dec 08, 2025 11:37:23.200 [139787043392312] DEBUG - Request: [127.0.0.1:40878 (Loopback)] GET /library/sections/3/all?viewCount%3E=1&type=8&sort=lastViewedAt:desc&contentDirectoryID=3 (6 live) #1aad8f Page 0-98 GZIP Signed-in Token (MasterDokuro)
… which confirms the logo is deleted and the field itself is locked.
However, upon a metadata refresh this happens …
Dec 08, 2025 11:42:16.359 [139787017861944] DEBUG - [Req#1ab021] Loaded metadata for Gen V (ID 17857) in 49ms
Dec 08, 2025 11:42:16.359 [139787017861944] DEBUG - [Req#1ab021] Doing expensive tags write for 'Gen V' because something changed.
Dec 08, 2025 11:42:16.361 [139787017861944] DEBUG - [Req#1ab021] Local media already exists (metadata://posters/f99468bca9585059aee4b131d42238d115c49752)
Dec 08, 2025 11:42:16.361 [139787017861944] DEBUG - [Req#1ab021] Doing expensive tags write for 'Gen V' because something changed.
Dec 08, 2025 11:42:16.361 [139787017861944] DEBUG - [Req#1ab021] Local media already exists (metadata://art/47910408aaf0293f79b9ba1dec0c1c77771d3e11)
Dec 08, 2025 11:42:16.361 [139787017861944] DEBUG - [Req#1ab021] Doing expensive tags write for 'Gen V' because something changed.
Dec 08, 2025 11:42:16.362 [139787070794552] DEBUG - [Req#1ab021/UltraBlurProcessor] Generated for item 1379579 in 23 ms.
Dec 08, 2025 11:42:16.362 [139787017861944] DEBUG - [Req#1ab021] Local media already exists (metadata://clearLogos/tv.plex.agents.series_fdd44a3fba5c69c19869c220a4c16bec1c81a933)
Dec 08, 2025 11:42:16.362 [139787017861944] DEBUG - [Req#1ab021] Doing expensive tags write for 'Gen V' because something changed.
Dec 08, 2025 11:42:16.362 [139787070794552] DEBUG - [Req#1ab021] Calculated media file path for path [metadata://posters/tv.plex.agents.series_df02e8675bf58f73ada85a8fe8f4aa70fc012ea3]: ["/var/lib/plexmediaserver/Library/Application Support/Plex Media Server/Metadata/TV Shows/5/a028943ec15ba20fecb9d9af220b667d889f08c.bundle/Contents/_combined/posters/tv.plex.agents.series_df02e8675bf58f73ada85a8fe8f4aa70fc012ea3"]
Dec 08, 2025 11:42:16.363 [139787017861944] DEBUG - [Req#1ab021] Local media already exists (metadata://squareArt/tv.plex.agents.series_73d3ea59599c2620d978aa061ea938659ffdd63e)
Dec 08, 2025 11:42:16.364 [139787017861944] DEBUG - [Req#1ab021] There was a change for metadata item 17857 (Gen V), saving.
Dec 08, 2025 11:42:16.364 [139787017861944] DEBUG - [Req#1ab021] Updating metadata item (save) (Gen V) with ID 17857
Dec 08, 2025 11:42:16.364 [139787017861944] DEBUG - [Req#1ab021] Done with metadata update for 17857
… which Local media already exists (metadata://clearLogos/tv.plex.agents.series reloads the logo again. So, it appears the problem is with the scanner not respecting the lock on the logo when a logo is deleted.
This issue also happens for squareArt as well as logo.
Yeah I confirmed the same.
Yup just confirmed the same. Thanks.
For clarity, posters and backgrounds after being deleted (the delete call should also lock it, so no need for the additional lock call) and then refreshing metadata will select a screen capture of the content. This is expected behavior because PMS wants to show something for these asset fields.
Thanks, I was meaning to test that but got side tracked 
That certainly makes sense for posters and backgrounds, but not for squareArt. I have fanart for all media so if I ever do move to the clients that support squareArt I’ll probably just copy fanart to squareart and fix-up anything thats really bad. I’d rather do that than have ramdom stuff like this show up
