Looking For Servers Mac

Hi All,

Firstly, I know there are a number of Looking for Server threads so I’m sorry for posting another. However, I have been through them to no avail.

Here’s my issue.

I was running Plex fine on my Mac Mini which I then sold. I have no access to it now. I then set up an old Mac Mini to replace it.

However, when I installed the Media Server it would always say ‘Looking For Servers’.

I have tried:

  • reinstalling.
  • Updating
  • Checking the com.plexapp.plexmediaserver.plist in Text Edit.
    • Notably this file didn’t contain any of the information that I was advised to delete (see below)
<key>PlexOnlineHome</key>
<true/>

<key>PlexOnlineMail</key>
<string>jane@example.com</string>

<key>PlexOnlineToken</key>
<string>BxTVDdUHGGq79JpiEPyC</string>

<key>PlexOnlineUsername</key>
<string>ExampleUser</string>
  • However, it did contain a couple of lines of my new email address which I initially logged in on. My account is with my old email address.
  • I tried replacing the email address in this file. No luck.
  • I deleted this file. No luck
  • I deleted all files with Plex in the name and reinstalled Plex afresh - no luck.

Incidentally I have tried to install Plex on my work computer and it does allow me to create a new server, so it’s only the computer I want to use as a server that is not allowing me to create one.

I also deleted the old server whilst I was doing this - no luck.

Can anyone shed any advice?

Thank you!

Server Version#: 1.13.9.5456-ecd600442
Player Version#:

Can I please ask what Version of MacOS are you running on the old Mini?

No problem.

It’s 10.12.6

well that should not be an issue but please try the following of correctly uninstalling Plex.

https://support.plex.tv/articles/201941078-uninstall-plex-media-server/

The correct Library is the hidden Library in Go menu, just hold down the option key and go to the “Go” menu.

Then try to install again

This looks like it’s worked thank you very much!

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