When I start Plex with my admin account, I can go to Settings, Languages and set my default language and subtitles. My Daughter has a managed user account and when she logs in and goes to Settings, she sees my servername and my name and a spinning wheel. She can’t get to Settings/Languages. What i…

In her account. Please make a screenshot of the whole screen after clicking on ‘Account’.

Please see https://www.piccies.nl/plex/Plex_Daughter_Account.jpg . What I have set there doesn’t work.

[image] PlexLuver: What I have set there doesn’t work. Ah, that’s a different thing. You have set some language preferences but they don’t work. Can you remember when you made those settings? Was it when you still had an older server version installed? Or are these very fresh?

I updated to the latest version of Plex server today. I just created a new managed account and did the test, the settings do not work with that new account. It works fine with the admin account.

@PlexLuver , Can you try and sign out of your daughter’s account, then sign out of yours(the admin account). Then try signing back in and switch to your daughter’s account and check.

I have the same problem. When I use it as an Admin, the “Preferred Audio and Subtitle” function works as I would expect (Preferred Audio/Subtitle: Hungarian), but if I log in as MANAGED USER or HOME USER, the movie will start in English. (Yes, I know that preferred audio tracks/subtitles have to be …

I found that the fix is to go back to an older Plex media server version (like v1.16.xx), login with plex web to the user concerned, then updating to the latest Plex media server version

Thanks. Will downgrading give me any issues with the database?

hello. i have same issue i tested ios/android/web client how can we solved? [image] Bug? Cannot automatically select subtitle for managed user? General Discussions Cannot automatically select subtitle for managed user? The subtitle language has been set up and the subt…

Managed user account can't set subtitles and audio language

General Discussions

yilin101 November 25, 2019, 10:53am 21

hello.
i have same issue
i tested ios/android/web client
how can we solved?

Topic		Replies	Views
Default language change for managed users? Plex Media Server server-linux	3	83	May 15, 2021
How-to Guide: Setting default language for audio track & subtitles on managed accounts (e.g. Guest) General Discussions subtitles	32	6606	April 30, 2020
Change language for managed users “home” General Discussions plex-home	3	43	February 28, 2025
Language by default for the admin vs additional users General Discussions	2	161	March 27, 2020
The problem with the default language of movies General Discussions	2	181	February 23, 2020

Managed user account can't set subtitles and audio language

Related topics