Nope.
Plex Media Server Logs_2022-11-19_00-49-55.zip (1.0 MB)
More logs from when this issue kinda started
In the last instance (before restart/reclaim) definitely didn’t like what was going on.
Nov 20, 2022 00:30:53.150 [0x7ff94f230b38] DEBUG - MyPlex: Got a token poked, let's act on it.
Nov 20, 2022 00:30:53.151 [0x7ff94f230b38] DEBUG - [HCl#e] HTTP requesting GET https://plex.tv/api/v2/user/privacy?X-Plex-Token=
Nov 20, 2022 00:30:53.158 [0x7ff94f2d0b38] DEBUG - [HttpClient/HCl#a] HTTP/2.0 (0.1s) 401 response from PUT https://plex.tv/devices/c62cbb7a5aa338f33e9e727192dc6419d374fe34?httpsEnabled=0&httpsRequired=0&X-Plex-Token=xxxxxxxxxxxxxxxxxxxx (reused)
Nov 20, 2022 00:30:53.158 [0x7ff94f572b38] WARN - MyPlex: Updating device connections failed, retrying in 10 seconds.
Nov 20, 2022 00:30:53.177 [0x7ff94f2d0b38] DEBUG - [HttpClient/HCl#b] HTTP/1.1 (0.1s) 200 response from GET http://127.0.0.1:42361/:/plugins/com.plexapp.system/messaging/function/X0J1bmRsZVNlcnZpY2U6QWxsU2VydmljZXM_/Y2VyZWFsMQoxCmxpc3QKMApyMAo_/Y2VyZWFsMQoxCmRpY3QKMApyMAo_
Nov 20, 2022 00:30:53.177 [0x7ff94eca7b38] DEBUG - [Req#1] [com.plexapp.system] HTTP reply status 200, with 59994 bytes of content.
Nov 20, 2022 00:30:53.180 [0x7ff94f572b38] DEBUG - Completed: [127.0.0.1:50518] 200 GET /:/plugins/com.plexapp.system/messaging/function/X0J1bmRsZVNlcnZpY2U6QWxsU2VydmljZXM_/Y2VyZWFsMQoxCmxpc3QKMApyMAo_/Y2VyZWFsMQoxCmRpY3QKMApyMAo_ (2 live) GZIP 139ms 19346 bytes
Nov 20, 2022 00:30:53.194 [0x7ff94f2d0b38] DEBUG - [HttpClient/HCl#c] HTTP/2.0 (0.1s) 401 response from POST https://plex.tv/servers.xml?auth_token=xxxxxxxxxxxxxxxxxxxx (reused)
Nov 20, 2022 00:30:53.194 [0x7ff94ed10b38] DEBUG - MyPlex: Published Mapping State response was 401
Nov 20, 2022 00:30:53.194 [0x7ff94ed10b38] WARN - MyPlex: Invalid response when mapping state (code=401): <?xml version="1.0" encoding="UTF-8"?>
<errors>
<error>Invalid authentication token.</error>
</errors>
Nov 20, 2022 00:30:53.194 [0x7ff94ed10b38] DEBUG - MyPlex: updating mapped state - current state: 'Unknown'
Nov 20, 2022 00:30:53.194 [0x7ff94ed10b38] DEBUG - MyPlex: mapping state set to 'Mapped - Not Published (Bad Authentication)'.
Nov 20, 2022 00:30:53.239 [0x7ff94f2d0b38] DEBUG - [HttpClient/HCl#7] HTTP/1.1 (0.2s) 200 response from GET http://127.0.0.1:42361/system/agents
Nov 20, 2022 00:30:53.239 [0x7ff94f182b38] DEBUG - [com.plexapp.system] HTTP reply status 200, with 11288 bytes of content.
Nov 20, 2022 00:30:53.244 [0x7ff94f182b38] DEBUG - The system knows about 19 agents.
AND… I found the problem.
What kind of loopback / hairpin / DMZ do you have going on in your LAN?
PMS is seeing you come back in from the WAN address. This is wrong.
Nov 20, 2022 00:52:08.114 [0x7fe9438f6b38] DEBUG - Request came in with unrecognized domain / IP '71.XXX.XXX' in header Host; treating as non-local
Nov 20, 2022 00:52:08.114 [0x7fe944ff6b38] DEBUG - Request: [192.168.1.1:36790 (Allowed Network (Subnet))] GET /identity (8 live) #13f TLS GZIP Signed-in
Nov 20, 2022 00:52:08.117 [0x7fe943619b38] DEBUG - [HttpClient/HCl#42] HTTP/1.1 (0.0s) 200 response from GET https://71-218-225-117.50f886a724d64a3d8aa6f39ca090d647.plex.direct:32400/identity
The server should not see its own WAN address. That’s what locked you out.
ssh tunnel 
Get off the tunnel once claimed
i haven’t been on the tunnel for a while
I can see how the tunnel was causing a problem with the claim process and roadblocking the troubleshooting process. But any ideas that might explain how the issue arose, to begin with, would be great. I’m afraid to upgrade. I wasn’t always trying to perform the reclaim process with the tunnel. I tried it a variety of ways and it didn’t work until it did.
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