"A problem has been detected with a core component" is always PMS, and is 99% of the time solved by deleting the System.bundle and Framework.bundle
Well somehow it did not work. Furthermore new update somehow made any attempt of cleaning everything and downgrading also not working. I am going to clean once again. I already lost all my database so makes no difference and I am going to install new spanking fresh latest version, then I am going to post errors from logs. So hopefully somebody can tell me why my Plex completely crashes after update.
Well somehow it did not work. Furthermore new update somehow made any attempt of cleaning everything and downgrading also not working. I am going to clean once again. I already lost all my database so makes no difference and I am going to install new spanking fresh latest version, then I am going to post errors from logs. So hopefully somebody can tell me why my Plex completely crashes after update.
Here are errors from 9.9.10.458 version. I cleaned and downgraded in hope to restore Plex, but stuck on starting again.
Nov 17, 2014 17:08:22 [0x11aa0a000] ERROR - Timeout or error reading status line from plug-in pipe [com.plexapp.system], we're killing it
Nov 17, 2014 17:08:22 [0x11aa0a000] ERROR - Error received reading configuration for com.plexapp.system
Nov 17, 2014 17:10:18 [0x11aa0a000] ERROR - Timeout or error reading status line from plug-in pipe [com.plexapp.system], we're killing it.
Nov 17, 2014 17:10:18 [0x11aa0a000] ERROR - Error received reading configuration for com.plexapp.system
Should really go for 0.9.11.1 rather than 0.9.9.10 but if upgrading to 0.9.11.1 need to go via 0.9.9.14 as there were issues with database schema migration. So install 0.9.9.14 and run for 10 minutes then upgrade 0.9.11.1
As mentioned by Atrus most such problems with the system/framework plugin is resolved by resetting the 2 bundles. In few cases that does not work and often it is because of some extra add-on products / security settings - so things to check:
- if proxy software installed
- vpn
- privacy add-on products
- other security products
- firewall
Logs to be checked out are those in PMS Plugin Logs as well as the Plex Media Server.log - I normally ask for a zip of a copy of the PMS Plugin Logs and the server log file (zip of a copy because found zip of folder whilst files are open results in current open files being skipped)
Should really go for 0.9.11.1 rather than 0.9.9.10 but if upgrading to 0.9.11.1 need to go via 0.9.9.14 as there were issues with database schema migration. So install 0.9.9.14 and run for 10 minutes then upgrade 0.9.11.1
As mentioned by Atrus most such problems with the system/framework plugin is resolved by resetting the 2 bundles. In few cases that does not work and often it is because of some extra add-on products / security settings - so things to check:
- if proxy software installed
- vpn
- privacy add-on products
- other security products
- firewall
Logs to be checked out are those in PMS Plugin Logs as well as the Plex Media Server.log - I normally ask for a zip of a copy of the PMS Plugin Logs and the server log file (zip of a copy because found zip of folder whilst files are open results in current open files being skipped)
So where do you want me to send log files? I did fresh install of newest version and plex is still stuck with error message.
I'm having a similar problem and I just approved the automatic update a week or so ago. In the menu bar the server says it is starting but never does. When I choose to quit, I get the confirmation dialog and click ok, then the application freezes up and I have to launch activity monitor to force quit it. I tried deleting those files, manually downloading and installing the new version, and repairing disk permissions all to no avail. Any suggestions?
I'm having a similar problem and I just approved the automatic update a week or so ago. In the menu bar the server says it is starting but never does. When I choose to quit, I get the confirmation dialog and click ok, then the application freezes up and I have to launch activity monitor to force quit it. I tried deleting those files, manually downloading and installing the new version, and repairing disk permissions all to no avail. Any suggestions?
I Had automatic updates turned on, but it must not have. I just restored from my oct backup in Time Machine and it worked, (9.8.18) so I'm downloading the prior versions and see if the incremental upgrade works.
I Had automatic updates turned on, but it must not have. I just restored from my oct backup in Time Machine and it worked, (9.8.18) so I'm downloading the prior versions and see if the incremental upgrade works.
Thanks
Do not use update process. Go directly to plex.tv/downloads and manually download. You can subscribe to that forum topic to be notified of new releases. You will hear about PlexPASS releases as well which you can ignore whilst you are not a PlexPASS subscriber
To upgrade from 0.9.8.18 you must go first to 0.9.9.14, run for 10 minutes or so to get the database schema updated and then upgrade to 0.9.11.1
There is a 'Previous versions' link on the download page
That worked :) I never subscribed to plex pass because there aren't any features I needed but after the holidays I will just to support this great software.
i don't know whats happened but PMS has just stopped.
if i start PMS i just get server is starting and then nothing. Have tried to follow instructions and delete the two files mentioned, but no change.
i haven't done anything recently Im running OS X 10.10.1 and the latest version of Plex Media Server.
can you help, is there something stupid i have/haven't done?
It depends.. Did you upgrade Plex Media Server from a version earlier than 0.9.9.14 ? If you did, the answer is already given in this topic in the posts above yours
So my plex was working perfectly fine until last update. New version it's giving me "A problem has been detected with core component of Plex Media Server", nothing works not reseting server setup from scratch, nothing on cleaning caches, nothing on resetting system and framework bundles. Even if I completely clean the whole Plex install and try old version (any version) then it's just stuck on "starting".
So pretty much after trying last version in update, none of versions work. Any ideas?
"A problem has been detected with a core component" is always PMS, and is 99% of the time solved by deleting the System.bundle and Framework.bundle
Well somehow it did not work. Furthermore new update somehow made any attempt of cleaning everything and downgrading also not working. I am going to clean once again. I already lost all my database so makes no difference and I am going to install new spanking fresh latest version, then I am going to post errors from logs. So hopefully somebody can tell me why my Plex completely crashes after update.
Here are errors from 9.9.10.458 version. I cleaned and downgraded in hope to restore Plex, but stuck on starting again.
Nov 17, 2014 17:08:22 [0x11aa0a000] ERROR - Timeout or error reading status line from plug-in pipe [com.plexapp.system], we're killing it
Nov 17, 2014 17:08:22 [0x11aa0a000] ERROR - Error received reading configuration for com.plexapp.system
Nov 17, 2014 17:10:18 [0x11aa0a000] ERROR - Timeout or error reading status line from plug-in pipe [com.plexapp.system], we're killing it.
Nov 17, 2014 17:10:18 [0x11aa0a000] ERROR - Error received reading configuration for com.plexapp.system
Should really go for 0.9.11.1 rather than 0.9.9.10 but if upgrading to 0.9.11.1 need to go via 0.9.9.14 as there were issues with database schema migration. So install 0.9.9.14 and run for 10 minutes then upgrade 0.9.11.1
As mentioned by Atrus most such problems with the system/framework plugin is resolved by resetting the 2 bundles. In few cases that does not work and often it is because of some extra add-on products / security settings - so things to check:
- if proxy software installed
- vpn
- privacy add-on products
- other security products
- firewall
Logs to be checked out are those in PMS Plugin Logs as well as the Plex Media Server.log - I normally ask for a zip of a copy of the PMS Plugin Logs and the server log file (zip of a copy because found zip of folder whilst files are open results in current open files being skipped)
you can zip and upload here and myself and others will have a look and indication of the time the error was given
Use 'More Reply Options' button to attach zip. Make sure zip has current log files (as well as the .1, .2,.3 etc for the PMS Plugin Logs)
You will need to say what security and privacy third party products are in use and what settings you have in the firewall for Plex Media Server
You will need to also indicate if any proxy or vpn software is in use
Also you should make sure only 1 active network interface on the server
So here are my Plex logs. 11/22 are the last ones. Let me know what is going on. Before last update my plex was working fine for 2 years.
Thanks for the zipped Logs & PMS Plugin Logs folder
Well something changed on 16th November. You were running on PMS 0.9.9.7
The last activity by the system / framework bundles was
2014-11-16 10:52:31,053 (107c01000) : INFO (storeservice:358) - All plug-ins are up to date
2014-11-16 10:52:31,054 (107c01000) : DEBUG (runtime:1144) - Scheduled a timed thread named 'auto_update_thread'
2014-11-16 10:52:34,989 (10956f000) : INFO (datakit:131) - Saved the dictionary file
and what should have happened next is a check for updates to the plugins about 6 hours later
There is a gap in log files. We have server log files created 17 November at 05:23 when you did a fresh install (ie wiping out old database and bundles) for PMS version 0.9.9.10
A new database was installed
[/Users/hope666/Library/Application Support/Plex Media Server/Plug-in Support/Databases/com.plexapp.plugins.library.db]
from
[/Applications/Plex Media Server.app/Contents/Resources/com.plexapp.plugins.library.db]
There were a couple of warnings
Nov 17, 2014 05:23:16 [0x117ec5000] WARN - WARNING: Couldn't create directory /Users/hope666/Library/Application Support/Plex Media Server/Plug-ins/SiteConfigurations.bundle/Contents/Resources
Nov 17, 2014 05:23:16 [0x117ec5000] DEBUG - Adding directory for site configurations: /Users/hope666/Library/Application Support/Plex Media Server/Plug-ins/SiteConfigurations.bundle/Contents/Resources
Nov 17, 2014 05:23:16 [0x117ec5000] DEBUG - The path changed: /Users/hope666/Library/Application Support/Plex Media Server/Plug-ins/SiteConfigurations.bundle/Contents/Resources.
Nov 17, 2014 05:23:16 [0x117ec5000] DEBUG - This corresponds to site configuration map: /Users/hope666/Library/Application Support/Plex Media Server/Plug-ins/SiteConfigurations.bundle/Contents/Resources (directory: 1)
Nov 17, 2014 05:23:16 [0x117ec5000] DEBUG - Adding directory for site configurations: /Users/hope666/Library/Application Support/Plex Media Server/Site Configurations
Nov 17, 2014 05:23:16 [0x117ec5000] DEBUG - The path changed: /Users/hope666/Library/Application Support/Plex Media Server/Site Configurations.
Nov 17, 2014 05:23:16 [0x117ec5000] DEBUG - This corresponds to site configuration map: /Users/hope666/Library/Application Support/Plex Media Server/Site Configurations (directory: 1)
Nov 17, 2014 05:23:16 [0x119a81000] WARN - Warning: Couldn't check file: /Users/hope666/Library/Application Support/Plex Media Server/Plug-ins/SiteConfigurations.bundle/Contents/Resources
Nov 17, 2014 05:23:16 [0x119a81000] DEBUG - File /Users/hope666/Library/Application Support/Plex Media Server/Site Configurations changed: -1 => 1416230596.
Nov 17, 2014 05:23:16 [0x119a81000] DEBUG - The path changed: /Users/hope666/Library/Application Support/Plex Media Server/Site Configurations.
But I have seen such warnings before and probably not important.
and the problem which remained the same for all subsequent attempts is failure for the system/framework bundles to start
Nov 17, 2014 05:23:16 [0x117ec5000] INFO - LibraryUpdateManager path watching is disabledNov 17, 2014 05:23:16 [0x119b04000] DEBUG - Starting scheduled updates, every 3600 seconds
Nov 17, 2014 05:23:16 [0x117ec5000] DEBUG - Installing plug-in: SiteConfigurations
Nov 17, 2014 05:23:16 [0x117ec5000] DEBUG - Installing plug-in: Framework
Nov 17, 2014 05:23:16 [0x7fff70076cc0] DEBUG - WebKit supports Flash content
Nov 17, 2014 05:23:16 [0x7fff70076cc0] WARN - WebKit does not support Silverlight, you may need to install Silverlight for certain channels to work
Nov 17, 2014 05:23:17 [0x117ec5000] DEBUG - Installing plug-in: System
Nov 17, 2014 05:23:21 [0x119e0a000] DEBUG - Starting plug-in /Users/hope666/Library/Application Support/Plex Media Server/Plug-ins/System.bundle.
Nov 17, 2014 05:23:21 [0x119e0a000] DEBUG - [com.plexapp.system] Setting plug-in to always running (daemon mode).
Nov 17, 2014 05:23:21 [0x119e0a000] DEBUG - Starting file watcher for com.plexapp.system
Nov 17, 2014 05:23:21 [0x119e0a000] DEBUG - Spawned plug-in com.plexapp.system with PID 3942
Nov 17, 2014 05:23:21 [0x119e0a000] DEBUG - [com.plexapp.system] Sending command: GET /:/prefixes
Nov 17, 2014 05:26:21 [0x119e0a000] ERROR - Timeout or error reading status line from plug-in pipe [com.plexapp.system], we're killing it.
Nov 17, 2014 05:26:21 [0x119e0a000] DEBUG - Stopping [com.plexapp.system].
On 18 November you did another fresh install - this time on 0.9.11.1 and the results the same
Installing Library Database from [
/Applications/Plex Media Server.app/Contents/Resources/com.plexapp.plugins.library.db] to [
/Users/hope666/Library/Application Support/Plex Media Server/Plug-in Support/Databases/com.plexapp.plugins.library.db
Nov 18, 2014 12:25:25 [0x117dae000] DEBUG - Installing plug-in: SiteConfigurations
Nov 18, 2014 12:25:25 [0x117dae000] DEBUG - Installing plug-in: Framework
Nov 18, 2014 12:25:26 [0x117dae000] DEBUG - Installing plug-in: System
....
....
Nov 18, 2014 12:25:31 [0x1075dc000] DEBUG - Starting plug-in /Users/hope666/Library/Application Support/Plex Media Server/Plug-ins/System.bundle.
Nov 18, 2014 12:25:31 [0x1075dc000] DEBUG - [com.plexapp.system] Setting plug-in to always running (daemon mode).
Nov 18, 2014 12:25:31 [0x1075dc000] DEBUG - Starting file watcher for com.plexapp.system
Nov 18, 2014 12:25:31 [0x1075dc000] DEBUG - Spawned plug-in com.plexapp.system with PID 2406
Nov 18, 2014 12:25:31 [0x1075dc000] DEBUG - [com.plexapp.system] Sending command: GET /:/prefixes
Nov 18, 2014 12:28:31 [0x1075dc000] ERROR - Timeout or error reading status line from plug-in pipe [com.plexapp.system], we're killing it.
I do not know why the system bundle is failing to start running. May be what is required is to start Plex Media Server from Terminal as was done for other cases before in this thread ?
Did you install any 3rd party products on 16 November ? Security / Privacy products?
