So I finally moved my PMS to a VM. I reloaded it , ubuntu 17.04 fresh load and then installed 1.8 and then copied over the /var/lib/plexmediaserver and /usr/lib/plexmediaserver and that seems to have carried over nearly all my settings and everything else. Now here is the issue, more than half the artwork is gone. I tried to clear bundles, did a refresh metadata on all categories, etc, still missing. What do i need to do to get this working again?
In other news, plex SEVERELY needs a backup config option, at least to allow us to save the config and the categories and mappings. I am ok if I have to redownload all the metadata pictures and whatnot, but that REALLY needs to be a feature.
If you look at the top of the Linux forum you will find ‘Linux Tips’.
In there you will find the best procedure, which the official support pages don’t reflect yet, on how to move /var/lib/plexmediaserver/Library to another location.
I STRONGY advice NOT putting your Library in /usr/lib/plexmediaserver because this directory is under control of the package manager and is destroyed each time you upgrade.
The most common, and safest, place to put your Library in in /home (which I’ve shown in the tips)
After you’ve moved things, we can address any issues. If you’ve transferred the files as detailed in the procedure, everything will be exactly as it was prior to the move. PMS will not know it’s been moved. Only Linux will know
Well, this was more of a moving to a totally new system, which is already completed and the new system is up. All the settings transfered over, libraries, and people can connect and play movies. Only two things did not seem to come over, channels, which I can just reinstall so no biggie, and a LOT of the movie art. I would say 1/3rd of the art shows up, the other 2/3rd is blank, missing. All the movie data itself, synopsis, character art, etc all show up without issue, just the movie art itself. Even posters are all missing.
edit Sorry, I forgot to mention that I cannot move that data as I use PRT for distributive transcoding and it looks to that default directory for the data. I’ll ask them if it is possible to move, but as it stands I need to troubleshoot this issue from that location.
I think I have fixed it. So the chown looks like it was what was needed. After I did that I was able to do the refresh metadata through the web client and it is now pulling the artwork down correctly. So weird it did not transfer over when I copied it.
Yeah I had done a cp and as root. chown -R plex:plex fixed the issue, but I am having to have to redownload all the metadata, which is no problem at all. I will keep in mine to tar next time I decide to migrate a server
Appreciate your help chuck, your post really pointed me in the right direction to fix.
What you were missing cp -rp would have copied permission bits but not the ownership in all cases. tar cf - . | tar xf - (tarball pipe) works flawlessly in all cases
but art/posters still blank.
