Migrating Plex from old hardware and software Synology (6.2) system to new (7.1)

  1. You cannot downgrade DSM. You have DSM 7 now. This is OK too.

  2. Never use PMS 1.21.0.3744 from the Synology App Store. It does not work.

  3. You want this file: (There is a bug in 1.30.x right now)

Here’s how it works:

  1. All of your PMS server data is still in “Plex/Library/Application Support/Plex Media Server”

  2. You are going to Manual Install the version here

  3. It will look at your “Plex” shared folder and complain of error that it doesn’t have permission. This is good.

  4. The rest of the instructions here here… With Pictures :sunglasses:

Remember please –

**At the end of any attempt to install, I tell you the information specific to you and your machine. Almost every message is custom per the user.

IF you have a lot of metadata – IT WILL TAKE TIME. Don’t give up on it.