MIssing Agents After Migrating to Synology

@jlongton

Using PlexMediaServer/AppData is where the mistake was made.

DSM 7 changed so much that we had to process all the metadata as it moved from DSM 6 to DSM 7.

This also applies to anything imported from another OS.

If you follow this procedure,

  1. You put your metadata in the Plex shared folder structure.

  2. The installer will import the data by performing all the processing.

  3. When complete,
    – Plex shared folder will be empty
    – PlexMediaServer will contain the metadata

  4. Points to remember
    – The "PlexMediaServer shared folder cannot contain an AppData directory.
    The installer will not knowingly overwrite an installed PMS server as it runs.
    – When you start this process, Package Center will sit at “Installing” until all work is complete. DSM might give warnings about Operation Failed… Ignore them
    – If you navigate away from the page, you won’t know when it’s done UNLESS you look at the ‘Migration.log’ file in “Plex” shared folder (appears after about 2 minutes when installing)