Missing Plex Agents

Server Version#: 1.22.3.4523
Player Version#: 4.54.5

Hi, noob here.

I just recently setup my first unraid server for plex and such, and so far everything has been going fairly smoothly, however it appears the new Plex Movie and Plex TV Series agents are completely missing from Plex. I’m using the official Plex docker container.

In library settings and when creating a new library, it gives me the option of selecting the new agents and all their settings, however it isn’t actually using them. If I go into agents in settings they are entirely missing. Apparently for libraries using the old agent there is supposed to be an ‘upgrade matching’ button, however I also don’t have that option.


AFAIK they are supposed to be the new default, however after several full reinstalls of the Plex container (removing both the image and appdata), I still cannot access the new agents. This means plex will not show local extras for TV shows, and the content ratings for everything are incorrect for my country due to it defaulting to TVDB, which uses the US content rating.

I’ve attached the logs. In Plex Media Server.5.log, there appears to be errors relating to agent install such as:

May 16, 2021 20:18:17.235 [0x14a6837fb700] DEBUG - Request: [127.0.0.1:58266 (Loopback)] GET /:/plugins/tv.plex.agents.movie (2 live) GZIP Token ()
May 16, 2021 20:18:17.235 [0x14a6837fb700] WARN - Request for plug-in [tv.plex.agents.movie] but it doesn't exist.
May 16, 2021 20:18:17.236 [0x14a6ca342700] DEBUG - Completed: [127.0.0.1:58266] 404 GET /:/plugins/tv.plex.agents.movie (2 live) GZIP 0ms 350 bytes

I am at a complete loss here. Could someone point me in the right direction?
Server is connected to the internet and I have a plex pass and an unraid license if that means anything.

Plex Media Server Logs_2021-05-18_15-31-10.zip (3.9 MB)

This agents settings screen is only for the Python based agents. All the settings for the new agents live inside the Advanced settings when you edit the library.

Wow, I feel like an idiot now. I just got local TV extras working after fiddling around with it. When I first set it up movies would not pull the correct content rating code but it seems to be working now. Thanks.

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