Server Version#: Version 1.43.1.10561 Player Version#: 4.159.0 <If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled> I restored my server only using a DB backup. After running “refresh all Metadata” several times, it is downloading all the poster v…

Probably because the posters had previously been “locked” by manually selection. [image] Reset all manual poster selections in a library at once or unlock other metadata fields Tips, Tricks & How-Tos The following could be most useful for very old libraries, wh…

@OttoKerner that didn’t work. It was a long shot as we are talking about literally thousands of show and movie posters and I haven’t manually changed that many over the years. I did wonder if a service like Kometa might have, but the reset didn’t work. From the video you can see that it looks like …

Have you verified on some test items that the Lock status was indeed engaged, and that it has been successfully cleared after the API call? Did you Refresh Metadata after resetting the lock status?

@OttoKerner thanks for the reply. I’m not sure how to see the Lock for posters? I can see it for e.g. genres. I tried refresh Metadata after running the API call and the experience is the same as in the video I posted: Refresh Metadata: progress indicator whirls, but poster doesn’t change Go to …

[image] Binson_Buzz: I’m not sure how to see the Lock for posters? If the poster is locked. it should be shown as thumbnail among the other “locked” data, like the genre. [image] Binson_Buzz: Go to edit and look at posters but do not change - the posters “flicker” which seems to indicate…

I’m still not sure how to see if a Poster is locked - I can see padlocks on the “General” screen, but not the Poster Screen. I’ve already got all the scheduled tasks options ticked - I really hope that works eventually as I don’t want to do the Plex Dance . [image]

Inspect the plex media info XML. On items which have at least one field locked, there is an XML property named Field locked. You typically find it below the cast list and chapter and credit markers.

Have you tried to do a “Fix Match…”?

Missing posters: How to force select posters after database restore?

Plex Media Server

Binson_Buzz April 3, 2026, 10:12am 10

Thanks - checked and the posters weren’t locked. I’m going for the Plex Dance option - hopefully it’ll go fast before everyone wakes up for the Bank Holiday weekend!

Topic		Replies	Views
Movie posters keep changing to framegrabs Plex Media Server server-docker	4	155	August 31, 2022
Missing Posters After Reinstall. Cannot find resolution Metadata & Adding Files server-docker , server-unraid	11	159	December 3, 2025
Reset poster General Discussions	2	192	February 13, 2023
How to purge old unused posters (bulk)? Metadata & Adding Files server-synology	3	288	October 12, 2022
Movie Posters are being Changed Metadata & Adding Files server-windows , plex-web , roku	7	503	January 18, 2023

Missing posters: How to force select posters after database restore?

Related topics