Mounting NTFS external drive - tried everything

Hi Guys,

I’ve followed this guide and some additional guides:

and no matter what I do I cannot see my external hard-drive in Plex.

I’ve mounted it to media/disks/“myexternaldrive” .

Please let me know what you need in order to help me… this is so frustrating…

Can you provide a little more information?

  • What does the /etc/fstab line for this mount look like?
  • With the drive unmounted, what is the output of ls -l /media?
  • With the drive unmounted, what is the output of ls -l /media/disks?
  • With the drive mounted, what is the output of ls -l /media?
  • With the drive mounted, what is the output of ls -l /media/disks?

Also, I’d recommend mounting it somewhere outside /media. The general convention is to place user-created mounts under /mnt.

If I may add here? (I’m still recovering a crashed system so availability limited)

Do not mount into /media — period. I wrote the How-To as I did because the limitation exists.

Please follow as described in the How-To.
You can pick any other non-conflicting name other than /media

I’ve created a new folder and follow the guide again… (I’ve done it few times already with different folders and location still same result)

my new mount folder /plexmedia

Here’s my /etc/fstab
UUID=CC5827895827717E /plexmedia ntfs defaults,auto,rw,nofail 0 1

Output for umount: total 0

Output for mounted:
total 16
drwxrwxrwx 1 root root 0 Sep 28 22:28 Android
drwxrwxrwx 1 root root 4096 Aug 2 2019 ‘Backup Asus’
drwxrwxrwx 1 root root 4096 Aug 2 2019 Media
drwxrwxrwx 1 root root 0 Apr 18 2019 ‘$RECYCLE.BIN’
drwxrwxrwx 1 root root 4096 Apr 18 2019 SeagateStuff
drwxrwxrwx 1 root root 4096 Sep 28 20:27 ‘System Volume Information’
drwxrwxrwx 1 root root 0 Sep 28 20:28 Video

I cannot see the new folder on Plex…

When you add your folder(s) to your library in Plex, what does it show? For example, here’s mine:
Screen Shot 2020-02-09 at 12.39.38 PM

Can you provide a similar screenshot? Is it the “Video” directory (or sub-directory) which you’re adding to your library?

Assuming that that is a directory listing of your /plexmedia directory, everything is owned by root. However, your permissions are set to 777 (readable and writeable by the world) so user ‘plex’ should have full access. There are things we can do in the fstab to trim down those permissions a bit, but as it is I believe Plex should have full access.

I’m using Docker, I do see the volumes that I configured in the installation, but not the ones I’ve mounted by following the guide…
both left side and right side are at the root of the folder…
Screenshot at 2020-02-09 21-41-11

I think I’ve made it!
I’ve rebuilt my Plex Docker and added the “plexmedia” mounted folder as the volume of my TV and Movie path, now I can see the External hard drive.

Screenshot from 2020-02-09 22-06-06

I was just coming back around to this thread.

Yes, that looks right now. That’s what was missing.

In the future, please let us know if Docker in the OP. It avoids confusion.

Also, be careful with volume maps in your Docker config. You’ve got /plexmedia mapped twice, once to “movies” and then again to “tv.” Do you have sub-directories under /plexmedia where your TV shows and movies are stored? If so, map those paths to your container. Better yet, just map it once and point your Plex libraries at the appropriate sub-directories.

What’s the reason?
I’ve mapped the movies and TV to the root of my External Hard drive… that way I can get every media file on the hard-drive…

I haven’t found easy way to reconfigure the volume in docker so for every change I need to rebuild the Plex container…

I doubt it will cause any real issues, but having the same directory path mapped twice is redundant. They both point to exactly the same place.

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