Movie files wont play, always says "details"

[FordGuy61]

Do you have a pre-roll video that plays before the movie? If so, remove it.

[Solved] ALL movies no longer play after update to PMS v1.15.3.835 (s1001 error)

Server Version#: 1.15.3.835 (MacOS) Player Version#: Web Client 3.93.0 I updated to the PMS v1.15.3.835 earlier today and ever since then all movies in all libraries display this message when I try to play the video file in the web client: Playback Error An error occurred trying to play "%2Flibrary%2Fmetadata%2F847380". Error code: s1001 (Network) Every movie gives this exact same error and also while it’s trying to play, “%2Flibrary%2Fmetadata%2F847380” shows as the movie’s title in the bot…