Movie Playback Crashes Plex HTPC

Plex Players Desktop Players
1

Server Version#: 1.40.0.7775
Player Version#:1.54.0

I have one particular movie (Serenity 2005) that will play just fine in all clients except Plex HTPC in Win 11. When playback is initiated, the app immediately crashes and closes. If I go to my server dashboard right after the crash it shows the movie as still playing even though the app has closed. If I force a transcode, the movie will play fine. It only crashes on Direct Play. Logs are attached.

Plex HTPC.1.log (256.2 KB)

2

Typically this will be due to buggy drivers or hardware for the GPU. Try disabling hardware decoding and see if that makes a difference.

3

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.