For some reason, all my movies/tv series have disappeared from Plex on my Smart TV, PC, MAC, but they are in the PLEX folder on my 4TB WD My Home Cloud. I have refreshed, but I don’t understand why they’ve gone?
Help?
Thanks
It could be your HDD is not allowing access - check the path and file permissions. You may not have changed anything, but an update to Windows or PLEX might have done it to you. Also, if the HDD had disconnected from your LAN/set-up PLEX may have lost track of them. Make sure you do not have the delete on scan setting selected in settings >> Library:
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I think in some of the latest updates, the metadata scanner agent upgrades may have caused some movies/shows to get mis-identified, even if they were correct before hand. Check for duplicates and see if this is the case.
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