I have some very large, complex movie files. Streaming over the network, they play just fine in both VLC and the Plex web player. Try to play them in OpenPHT (or regular PHT before that) and they are completely unwatchable, takes minutes for a few frames to pass, no sound, just not working at all. I can’t figure out why this is only occurring in PHT.
Interestingly, I am having the same issue. I have ripped the Blu Ray version of Fiddler on the Roof a dozen times. When I try to play it in PHT, it is very slow and has no sound. File is a 34G MKV file ripped with MakeMKV.
I have my server on the same computer as PHT, so it’s not a network issue.
I played the movie on the Web Browser on the same computer. Movie works fine.
I played the movie on the Web Browser at work, so I could see how it worked across the internet. Movie plays fine.
I played it on my Samsung Note on the 4G network. Movie plays fine.
The only time I have an issue is when I try to play it in PHT.
Any thoughts?
OK. An addendum here. I don’t know if I’m using PHT or OpenPHT. I downloaded it from the Public Downloads page under Plex Home Theater. I apologize for the confusion. I’m very new to Plex.
Final comment here and I’m going to let this one go. I have a Plex Pass and just found the PMP. When I get home from work in the morning, I will check it out. Sorry for wasting your time on this.
In both cases I think it is the “bitstreaming audio” configuration.
Summed up, it is PHT trying to transmit an audio format (AAC, AC3, DTS, PCM etc.) over HDMI, which is not understood by the device on the other end of the connection.
Preferences - System - Audio output - untick all the check boxes whose names end in ‘-capable receiver’
Then gradually re-activate them, always test-playing.
Look at the mediainfo of your movie to get a clue, which audio format it contains.
@TxDeadhead66 said:
OK. An addendum here. I don’t know if I’m using PHT or OpenPHT. I downloaded it from the Public Downloads page under Plex Home Theater. I apologize for the confusion. I’m very new to Plex.
Suggest you move to OpenPHT, PMP is still in beta PlexPass.
Regards
I’m using OpenPHT, and my reciever can play all formats as far as I know. The audio is TrueHD which the receiver can play.
@RedSocks157 said:
I’m using OpenPHT, and my reciever can play all formats as far as I know. The audio is TrueHD which the receiver can play.
Experience tells us that this ‘format support’ is sometimes only theoretical. Some component may not work like it’s expected. It can be your computer’s HDMI output, the graphics adapter, its driver software, some device which is in the HDMI chain inbetween (like a splitter or switch) and several more.
So experiment anyway with disabling TrueHD and see if the slowmo effect is still there.
Well that fixed it kinda, movie plays now but the picture is jumpy.
Welp, I figured it out. It was trying to use DirectSound as the audio device, which was screwing up everything for some reason. I changed it to WASPI (or some big string of letters) default and now everything works like a charm. Go figure.
I uninstalled PHT and installed PMP and played the offending movie. Worked like a charm. I think I’ll stick with PMP for now.
