My Music/TV Shows/Movies Aren't Showing Up

One crazy thing to try:



Delete this file, if you have it: ~/Library/Application Support/Plex Media Server/Plug-in Support/Data/com.plexapp.system/DataItems/AgentServicePendingUpdates.xml



Restart PMS, and see if that helps.



Yes that has helped something ... I can see it's populating more of the movie years. Why would this affect something?

I'll let it finish and see how the covers go... is there a way to pick another cover if it brings up the wrong one (I noticed some before were in a different language, when all my movies are English).


We're tracking a bug, not sure why it occurs yet.


Ok thanks. The questions I have left are:
- There's now a handful of movies with the Year as -1 even though I have the year in the filename, like Alien (1977). If I do a fix incorrect match, it lets me select the right movie (funnily enough not populating the year in the search), but after selecting the right much still doesn't update the year, and doesn't find cover art (even though it's easy to find on moviecoversdb and imdb and such). What can I do in these situations?
- And how do I fix when the wrong cover is found?


It sounds like something is still odd. I created a file with that name "Alien (1977).mkv" and got a mismatch. If I fixed match and selected the correct movie, or else named it with the correct year (1979), I had much better results :lol:



If it's not the right movie, use Fix Incorrect Match. If it's the right movie with the wrong poster, then let me know about it.


I fixed them all EXCEPT Alien (1979) - yes I typo'd in the thread. But my filename is right, and still when I go to "fix incorrect match", afterwards it still insists on showing -1 in the Year in the detail view, and won't retrieve cover art.



I have two problems; one being movies with no cover art but that I could find on the net (not sure if it's possible to get those in though), and the other being the movie showing the wrong cover (ie: non english language, when english ones are available). I'll compile a list later in the day with the title/year, or whatever else you need.


Do you have any custom agents, scanners, anything? What's the order on your metadata agents?



I'm new so I have everything at the defaults, but still a different order than yours, the selected ones in order:
local media assets
wikipedia
movieposter
themovie
freebase
amazon

I'll change it to your order and try again. I also just moved the Alien folder, and back in, and it picked it up correctly this time. Almost finished!

Hi there,



First, I love this software. It was the deciding factor for me to move my media center from a pc to a Mac Mini.



I am now starting to fix the little problems after moving my media over.



Movies are in a folder named “Movies”.

TV Shows are in a folder named “TV Shows”.

Music is in a folder named “Music”.



My current problem is in the TV Show section.



The problem is that I cannot figure out why a tv show has been imported from episode 10 onward ignoring episodes 1 through 9?



The show in question is “8 Simple Rules” The path is …Movies\8 Simple Rules\Season 1… The same path is used for Season 2 & 3.



The names that were imported for the files were like this:



S1 Episode 1 - The Pilot.avi



Same structure for all 28 episodes. Episodes 1 through 9 are ignored and episodes 10 to 28 are imported. Episode 10 looks like this:



S1 Episode 10 - Give It Up.avi



I have changed the naming of episodes 1 to 9 to:



S1E1 - The Pilot.avi



Then I tried:



S01E01 - The Pilot.avi



and then to exactly how the plex guide states.



When looking in the scan log there is no mention of episodes 1 to 9. It starts right away at episode 10.



Plex has done this for all three seasons.



I am at a total loss.



Please help.



JT

Hi Elan!



For the most part the Plex 9 scanners are working perfectly for me. The one exception is a 100% reproducible case.



I own all three Lord of the Rings movies.



The bug is that for whatever reason, Plex 9 always thinks Return of the King is really The Two Towers. See log below.



I noticed someone earlier in this thread, around page 1 or 2 I believe had the same problem.



PS: You and your team are just doing outstanding work. I donated earlier this year to help do my part. We all appreciate the great work. Let me know if there’s anything else I can provide to help narrow down this bug.



<br />
Sep 26, 2010 10:22:09 [0xa0103500] DEBUG - Issuing search query: http://localhost:32400/system/agents/search?mediaType=1&id=6823&identifier=com.plexapp.agents.imdb&duration=-1&filename=%252FVolumes%252FMisterBig%252FMovies%252FThe%2520Lord%2520of%2520the%2520Rings%2520The%2520Return%2520of%2520the%2520King%252FReturn%2520of%2520the%2520King%252Emkv&lang=en&openSubtitlesHash=b77e67ee779c6edc&plexHash=6dde3343b5a619f4516e5aefb2297f3d687f093b&guid=tt0167261&name=The%20Lord%20of%20the%20Rings%20the%20Return%20of%20the%20King<br />
Sep 26, 2010 10:22:10 [0xb0081000] DEBUG -  * 6dde3343b5a619f4516e5aefb2297f3d687f093b [matroska h264/dca] Duration: 12062000ms, 1920x796 (2.412060) 23.976fps, bitrate=12441kbps, audio channels=6<br />
Sep 26, 2010 10:22:10 [0xb0081000] DEBUG - Updating media item 6810, size=18759312996, metadata_item_id=6823<br />
Sep 26, 2010 10:22:10 [0xb0081000] DEBUG - Updating part with ID=6977 [/Volumes/MisterBig/Movies/The Lord of the Rings The Return of the King/Return of the King.mkv]<br />
Sep 26, 2010 10:22:10 [0xb0081000] DEBUG - Updating metadata item (The Lord of the Rings the Return of the King) with ID 6823<br />
Sep 26, 2010 10:22:13 [0xa0103500] DEBUG - 100: The Lord of the Rings: The Two Towers ()<br />
Sep 26, 2010 10:22:13 [0xa0103500] DEBUG -  98: The Lord of the Rings: The Return of the King ()<br />
Sep 26, 2010 10:22:13 [0xa0103500] DEBUG -  * Score: 100 (The Lord of the Rings: The Two Towers)<br />
Sep 26, 2010 10:22:13 [0xa0103500] DEBUG - Setting GUID for metadata item 6823 (title: The Lord of the Rings: The Two Towers) to com.plexapp.agents.imdb://tt0167261?lang=en (thumb=)<br />
Sep 26, 2010 10:22:13 [0xa0103500] DEBUG - Asked for preference 'collectUsageData' and got back 1.<br />
Sep 26, 2010 10:22:13 [0xa0103500] DEBUG - Logging GUID change as part of data collection.<br />
Sep 26, 2010 10:22:13 [0xa0103500] ERROR - Error issuing curl_easy_perform(handle): 22<br />
Sep 26, 2010 10:22:13 [0xa0103500] WARN - Error issuing request to: http://me.plexapp.com/services/match?guid=com%2Eplexapp%2Eagents%2Eimdb:%2F%2Ftt0167261%3Flang%3Den&type=1&guid=tt0167261&name=The%20Lord%20of%20the%20Rings%20the%20Return%20of%20the%20King&duration=12062000&filename=%2FVolumes%2FMisterBig%2FMovies%2FThe%20Lord%20of%20the%20Rings%20The%20Return%20of%20the%20King%2FReturn%20of%20the%20King%2Emkv&openSubtitlesHash=b77e67ee779c6edc&plexHash=6dde3343b5a619f4516e5aefb2297f3d687f093b (22)<br />
Sep 26, 2010 10:22:13 [0xa0103500] DEBUG - Updating metadata item (The Lord of the Rings the Return of the King) with ID 6823<br />
Sep 26, 2010 10:22:13 [0xa0103500] DEBUG - We have a matching item 6812 for the item we just set a GUID on (6823)<br />
Sep 26, 2010 10:22:13 [0xa0103500] DEBUG - We found a matching item (6812) by GUID for 'The Lord of the Rings the Return of the King', moving over 1 media items.<br />
Sep 26, 2010 10:22:13 [0xa0103500] DEBUG -  * Moving over media item 6810.<br />
Sep 26, 2010 10:22:13 [0xa0103500] DEBUG - Updating media item 6810, size=18759312996, metadata_item_id=6812<br />
Sep 26, 2010 10:22:13 [0xa0103500] DEBUG - Updating part with ID=6977 [/Volumes/MisterBig/Movies/The Lord of the Rings The Return of the King/Return of the King.mkv]<br />
Sep 26, 2010 10:22:13 [0xa0103500] DEBUG - Updating metadata item (The Lord of the Rings: The Two Towers) with ID 6812<br />
Sep 26, 2010 10:22:13 [0xa0103500] DEBUG - Now whacking metadata item 6823 since we gave away its media items<br />
Sep 26, 2010 10:22:13 [0xa0103500] DEBUG - Destroying metadata item 6823 (The Lord of the Rings the Return of the King)<br />
<br />


Hi, I am very new to Plex and I ran into a weird problem. The topmost ‘Movies’ and ‘TvShows’ menus disappears. I checked to see if they were enabled in Preferences->Skin->Home and the option to show them wasn’t even there. Is there anything (preferably simple) that I can do to fix this? It has happened before, but I believe it fixed itself when I restarted my mac. Plex Media Manager shows all the movies and tv shows just fine.



TIA.



Hi Wooky, welcome to the forums!

Plex for Mac should display whatever library sections exist in your Plex Media Manager. If you're not seeing them, that's usually indicative of a networking issue. If you restart Plex for Mac and don't see them, please upload ~/Library/Logs/Plex.log

Thanks!


Here it is. There is a bunch of errors and warnings. Curiously, it was running smoothly just a few hours ago. Weird.

<br />
21:08:02 T:2696180992 M:1486348288  NOTICE: Mapping drive Z to /tmp/plex<br />
21:08:02 T:2696180992 M:1486344192  NOTICE: Mapping drive Q to /Applications/Plex.app/Contents/Resources/Plex<br />
21:08:02 T:2696180992 M:1486336000  NOTICE: Mapping drive T to /Users/jeff/Library/Application Support/Plex<br />
21:08:02 T:2696180992 M:1486336000  NOTICE: Mapping drive U to /Users/jeff/Library/Application Support/Plex<br />
21:08:02 T:2696180992 M:1486327808  NOTICE: -----------------------------------------------------------------------<br />
21:08:02 T:2696180992 M:1486327808  NOTICE: Starting Plex, Platform: Mac OS X.  Built on Aug 30 2010<br />
21:08:02 T:2696180992 M:1486327808  NOTICE: Plex version 0.9.0.21-12a5897.<br />
21:08:02 T:2696180992 M:1486327808  NOTICE: Q is mapped to: /Applications/Plex.app/Contents/Resources/Plex<br />
21:08:02 T:2696180992 M:1486327808  NOTICE: The executable running is: /Applications/Plex.app/Contents/MacOS/Plex<br />
21:08:02 T:2696180992 M:1486327808  NOTICE: Log File is located: /Users/jeff/Library/Logs/Plex.log<br />
21:08:02 T:2696180992 M:1486327808  NOTICE: -----------------------------------------------------------------------<br />
21:08:02 T:2696180992 M:1486327808  NOTICE: Setup SDL<br />
21:08:02 T:2696180992 M:1486110720   ERROR: LIRC Initialize: connect failed: No such file or directory<br />
21:08:02 T:2696180992 M:1485914112  NOTICE: load settings...<br />
21:08:02 T:2696180992 M:1485914112  NOTICE: Mapping drive P to /Users/jeff/Library/Application Support/Plex/userdata<br />
21:08:02 T:2696180992 M:1485914112  NOTICE: loading /Users/jeff/Library/Application Support/Plex/guisettings.xml<br />
21:08:02 T:2696180992 M:1485705216  NOTICE: Checking resolution 1<br />
21:08:02 T:2696180992 M:1485697024  NOTICE: /Users/jeff/Library/Application Support/Plex/userdata/sources.xml<br />
21:08:02 T:2696180992 M:1485692928  NOTICE: PlexHelper is not running.<br />
21:08:02 T:2696180992 M:1485688832  NOTICE: Asking PlexHelper to start ["/Users/jeff/Library/Application Support/Plex/PlexHelper" -x &]<br />
21:08:02 T:2696180992 M:1485660160  NOTICE: Plex Media Server.app is not running.<br />
21:08:02 T:2696180992 M:1485631488  NOTICE: Asking Plex Media Server.app to start [/usr/bin/open -g "/Users/jeff/Library/Application Support/Plex/Plex Media Server.app"]<br />
21:08:03 T:2696180992 M:1465016320   ERROR: Window Translator: Can't find window xlinkkai<br />
21:08:03 T:2696180992 M:1465016320   ERROR: Window Translator: Can't find window trainersettings<br />
21:08:03 T:2696180992 M:1464614912   ERROR: Load - unable to load remote map Lircmap.xml<br />
21:08:03 T:2696180992 M:1464279040  NOTICE: Checking the Date!<br />
21:08:03 T:2696180992 M:1464279040  NOTICE: start dvd mediatype detection<br />
21:08:03 T:2696180992 M:1464270848  NOTICE: initializing playlistplayer<br />
21:08:03 T:2696180992 M:1464270848  NOTICE: DONE initializing playlistplayer<br />
21:08:03 T:2696180992 M:1464270848  NOTICE: load default skin:[MediaStream]<br />
21:08:03 T:2696180992 M:1436377088 WARNING: Skin has invalid include: AppStoreBGVisible<br />
21:08:03 T:2696180992 M:1436364800 WARNING: Skin has invalid include: AppStoreBGVisible<br />
21:08:03 T:2696180992 M:1436340224 WARNING: Skin has invalid include: AppStoreBGVisible<br />
21:08:03 T:2696180992 M:1436340224 WARNING: Skin has invalid include: AppStoreBGVisible<br />
21:08:03 T:2696180992 M:1436332032 WARNING: Skin has invalid include: AppStoreBGVisible<br />
21:08:03 T:2696180992 M:1436327936 WARNING: Skin has invalid include: AppStoreBGVisible<br />
21:08:03 T:2696180992 M:1435897856   ERROR: Window Translator: Can't find window settingscategory<br />
21:08:03 T:2696180992 M:1435893760   ERROR: Error evaluating boolean expression !Window.Previous(0) + !Window.Previous(SettingsCategory) + !Window.Previous(1001) + !Window.Previous(130) + !Window.Previous(34)<br />
21:08:03 T:2696180992 M:1435750400 WARNING: Skin has invalid include: AppStoreBGVisible<br />
21:08:03 T:2696180992 M:1435750400 WARNING: Skin has invalid include: AppStoreBGVisible<br />
21:08:03 T:2696180992 M:1435742208 WARNING: Skin has invalid include: AppStoreBGVisible<br />
21:08:03 T:2696180992 M:1435738112 WARNING: Skin has invalid include: AppStoreBGVisible<br />
21:08:03 T:2696180992 M:1435729920 WARNING: Skin has invalid include: HelpBGVisible<br />
21:08:03 T:2696180992 M:1435725824 WARNING: Skin has invalid include: HelpBGVisible<br />
21:08:03 T:2696180992 M:1434857472 WARNING: Skin has invalid include: HomeMainMenuFOCaption<br />
21:08:03 T:2696180992 M:1434853376 WARNING: Skin has invalid include: HomeMainMenuFOCaption<br />
21:08:03 T:2696180992 M:1434849280 WARNING: Skin has invalid include: HomeMainMenuFOCaption<br />
21:08:03 T:2696180992 M:1434820608 WARNING: Skin has invalid include: HomeMainMenuFOCaption<br />
21:08:03 T:2696180992 M:1434820608 WARNING: Skin has invalid include: HomeMainMenuFOCaption<br />
21:08:03 T:2696180992 M:1434816512 WARNING: Skin has invalid include: HomeMainMenuFOCaption<br />
21:08:04 T:2696180992 M:1427816448  NOTICE: initialize done<br />
21:08:04 T:2696180992 M:1427804160  NOTICE: Running the application...<br />
21:08:04 T:2696180992 M:1427804160  NOTICE: Webserver: Starting...<br />
21:08:04 T:2696180992 M:1427791872  NOTICE: ES: Starting event server<br />
21:08:04 T:2958749696 M:1427779584  NOTICE: Webserver: Started<br />
21:08:04 T:2959282176 M:1427771392  NOTICE: ES: Starting UDP Event server on 0.0.0.0:9777<br />
21:08:04 T:2959282176 M:1427771392  NOTICE: UDP: Listening on port 9777<br />
21:08:04 T:2696180992 M:1427763200  NOTICE: DVDPlayer: Opening: /Users/jeff/Movies/Series/Avatar - The Last Airbender/Avatar S2E10. A Biblioteca.mkv<br />
21:08:04 T:2696180992 M:1427763200 WARNING: CDVDMessageQueue(player)::Put MSGQ_NOT_INITIALIZED<br />
21:08:04 T:2961133568 M:1427755008  NOTICE: Creating InputStream<br />
21:08:04 T:2961133568 M:1422790656  NOTICE: Creating Demuxer<br />
21:08:04 T:2961133568 M:1408102400  NOTICE: Opening video stream: 0 source: 256<br />
21:08:04 T:2961133568 M:1408102400  NOTICE: Creating video codec with codec id: 28<br />
21:08:04 T:2961133568 M:1408102400  NOTICE: Attempting to start VDA Hardware Decoder<br />
21:08:04 T:2961133568 M:1408081920   ERROR: VDADecoderCreate failed. err: -12470<br />
21:08:04 T:2961133568 M:1408045056  NOTICE: Creating video thread<br />
21:08:04 T:2961133568 M:1408036864  NOTICE: Opening audio stream: 1 source: 256<br />
21:08:04 T:2961133568 M:1408036864  NOTICE: Finding audio codec for: 86022<br />
21:08:04 T:2964328448 M:1408016384  NOTICE: running thread: video_thread<br />
21:08:04 T:2961133568 M:1407991808  NOTICE: Creating audio thread<br />
21:08:04 T:2964860928 M:1407983616  NOTICE: running thread: CDVDPlayerAudio::Process()<br />
21:08:04 T:2964860928 M:1402081280  NOTICE: Creating audio device with codec id: 86022, channels: 2, sample rate: 44100, no pass-through<br />
21:08:04 T:2964328448 M:1399816192  NOTICE:  fps: 24.000000, pwidth: 640, pheight: 466, dwidth: 640, dheight: 466<br />
21:08:04 T:2964328448 M:1399816192  NOTICE: Display resolution AUTO : 720p 16:9 (Windowed) (1)<br />
21:08:04 T:2964328448 M:1399816192 WARNING: Upscale: possible given resolution increase.<br />
21:08:04 T:2964328448 M:1399816192 WARNING: Upscale: selected algorithm 1<br />
21:08:04 T:2696180992 M:1397919744  NOTICE: GL: Selecting YUV 2 RGB Progressive Shader<br />
21:08:04 T:2964860928 M:1396367360  NOTICE: Asked to create device:   [Built-in Output]<br />
21:08:04 T:2964860928 M:1396367360  NOTICE: Device should be digital: [0]<br />
21:08:04 T:2964860928 M:1396367360  NOTICE: CoreAudio S/PDIF mode:    [0]<br />
21:08:04 T:2964860928 M:1396367360  NOTICE: Music mode:               [0]<br />
21:08:04 T:2964860928 M:1396367360  NOTICE: Channels:                 [2]<br />
21:08:04 T:2964860928 M:1396367360  NOTICE: Sample Rate:              [44100]<br />
21:08:04 T:2964860928 M:1396367360  NOTICE: BitsPerSample:            [16]<br />
21:08:04 T:2964860928 M:1396367360  NOTICE: PacketSize:               [512]<br />
21:08:04 T:2696180992 M:1396232192  NOTICE: GL: NPOT texture support detected<br />
21:34:39 T:2964860928 M:1359966208 WARNING: CDVDMessageQueue(audio)::Get - retrieved last data packet of queue<br />
21:34:39 T:2964328448 M:1359966208 WARNING: CDVDMessageQueue(video)::Get - retrieved last data packet of queue<br />
21:34:39 T:2961133568 M:1359966208  NOTICE: CDVDMessageQueue(video)::WaitUntilEmpty<br />
21:34:39 T:2961133568 M:1359966208  NOTICE: waiting for video thread to exit<br />
21:34:39 T:2964328448 M:1359966208   ERROR: Got MSGQ_ABORT or MSGO_IS_ERROR return true<br />
21:34:39 T:2964328448 M:1359966208  NOTICE: thread end: video_thread<br />
21:34:39 T:2961133568 M:1359978496  NOTICE: deleting video codec<br />
21:34:39 T:2961133568 M:1364377600  NOTICE: CDVDMessageQueue(audio)::WaitUntilEmpty<br />
21:34:39 T:2961133568 M:1364377600  NOTICE: Waiting for audio thread to exit<br />
21:34:39 T:2964860928 M:1364377600  NOTICE: thread end: CDVDPlayerAudio::OnExit()<br />
21:34:39 T:2961133568 M:1364389888  NOTICE: Closing audio device<br />
21:34:39 T:2961133568 M:1367732224  NOTICE: Deleting audio codec<br />
21:34:39 T:2961133568 M:1367732224  NOTICE: CDVDPlayer::OnExit()<br />
21:34:39 T:2961133568 M:1367732224  NOTICE: DVDPlayer: eof, waiting for queues to empty<br />
21:34:39 T:2961133568 M:1367732224  NOTICE: DVDPlayer: closing audio stream<br />
21:34:39 T:2961133568 M:1367732224  NOTICE: Closing audio stream<br />
21:34:39 T:2961133568 M:1367732224  NOTICE: CDVDMessageQueue(audio)::WaitUntilEmpty<br />
21:34:39 T:2961133568 M:1367732224 WARNING: CDVDMessageQueue(audio)::Put MSGQ_NOT_INITIALIZED<br />
21:34:39 T:2961133568 M:1367732224  NOTICE: Waiting for audio thread to exit<br />
21:34:39 T:2961133568 M:1367732224  NOTICE: Closing audio device<br />
21:34:39 T:2961133568 M:1367732224  NOTICE: Deleting audio codec<br />
21:34:39 T:2961133568 M:1367732224  NOTICE: DVDPlayer: closing video stream<br />
21:34:39 T:2961133568 M:1367732224  NOTICE: Closing video stream<br />
21:34:39 T:2961133568 M:1367732224  NOTICE: CDVDMessageQueue(video)::WaitUntilEmpty<br />
21:34:39 T:2961133568 M:1367732224 WARNING: CDVDMessageQueue(video)::Put MSGQ_NOT_INITIALIZED<br />
21:34:39 T:2961133568 M:1367732224  NOTICE: waiting for video thread to exit<br />
21:34:39 T:2961133568 M:1367732224  NOTICE: deleting video codec<br />
21:34:39 T:2961133568 M:1367732224  NOTICE: CDVDPlayer::OnExit() deleting demuxer<br />
21:34:39 T:2961133568 M:1367732224  NOTICE: CDVDPlayer::OnExit() deleting input stream<br />
21:34:39 T:2696180992 M:1368645632 WARNING: Skin has invalid include: AppStoreBGVisible<br />
21:34:39 T:2696180992 M:1368645632 WARNING: Skin has invalid include: AppStoreBGVisible<br />
21:34:39 T:2696180992 M:1368645632 WARNING: Skin has invalid include: AppStoreBGVisible<br />
21:34:39 T:2696180992 M:1368645632 WARNING: Skin has invalid include: AppStoreBGVisible<br />
21:34:39 T:2696180992 M:1368645632 WARNING: Skin has invalid include: AppStoreBGVisible<br />
21:34:39 T:2696180992 M:1368645632 WARNING: Skin has invalid include: AppStoreBGVisible<br />
21:34:39 T:2696180992 M:1368645632 WARNING: Skin has invalid include: AppStoreBGVisible<br />
21:34:39 T:2696180992 M:1368645632 WARNING: Skin has invalid include: AppStoreBGVisible<br />
21:34:39 T:2696180992 M:1368645632 WARNING: Skin has invalid include: AppStoreBGVisible<br />
21:34:39 T:2696180992 M:1368645632 WARNING: Skin has invalid include: AppStoreBGVisible<br />
21:34:39 T:2696180992 M:1368645632 WARNING: Skin has invalid include: HelpBGVisible<br />
21:34:39 T:2696180992 M:1368645632 WARNING: Skin has invalid include: HelpBGVisible<br />
21:34:39 T:2696180992 M:1368498176 WARNING: Skin has invalid include: HomeMainMenuFOCaption<br />
21:34:39 T:2696180992 M:1368494080 WARNING: Skin has invalid include: HomeMainMenuFOCaption<br />
21:34:39 T:2696180992 M:1368494080 WARNING: Skin has invalid include: HomeMainMenuFOCaption<br />
21:34:39 T:2696180992 M:1368485888 WARNING: Skin has invalid include: HomeMainMenuFOCaption<br />
21:34:39 T:2696180992 M:1368485888 WARNING: Skin has invalid include: HomeMainMenuFOCaption<br />
21:34:39 T:2696180992 M:1368481792 WARNING: Skin has invalid include: HomeMainMenuFOCaption<br />
21:34:39 T:2696180992 M:1355780096  NOTICE: CDVDPlayer::CloseFile()<br />
21:34:39 T:2696180992 M:1355780096 WARNING: CDVDMessageQueue(player)::Put MSGQ_NOT_INITIALIZED<br />
21:34:39 T:2696180992 M:1355780096  NOTICE: DVDPlayer: waiting for threads to exit<br />
21:34:39 T:2696180992 M:1355808768  NOTICE: DVDPlayer: finished waiting<br />
21:34:39 T:2696180992 M:1356079104  NOTICE: ~CDVDPlayerVideo - uninitting video device<br />
21:35:06 T:2696180992 M:1339158528  NOTICE: DVDPlayer: Opening: /Users/jeff/Movies/Series/Avatar - The Last Airbender/Avatar S2E11. O Deserto.mkv<br />
21:35:06 T:2696180992 M:1339158528 WARNING: CDVDMessageQueue(player)::Put MSGQ_NOT_INITIALIZED<br />
21:35:06 T:2960601088 M:1339150336  NOTICE: Creating InputStream<br />
21:35:06 T:2960601088 M:1339138048  NOTICE: Creating Demuxer<br />
21:35:06 T:2960601088 M:1338494976  NOTICE: Opening video stream: 0 source: 256<br />
21:35:06 T:2960601088 M:1338494976  NOTICE: Creating video codec with codec id: 28<br />
21:35:06 T:2960601088 M:1338490880  NOTICE: Attempting to start VDA Hardware Decoder<br />
21:35:06 T:2960601088 M:1338486784   ERROR: VDADecoderCreate failed. err: -12470<br />
21:35:06 T:2960601088 M:1338454016  NOTICE: Creating video thread<br />
21:35:06 T:2960601088 M:1338445824  NOTICE: Opening audio stream: 1 source: 256<br />
21:35:06 T:2960601088 M:1338445824  NOTICE: Finding audio codec for: 86022<br />
21:35:06 T:2960601088 M:1338445824  NOTICE: Creating audio thread<br />
21:35:06 T:2963795968 M:1338437632  NOTICE: running thread: CDVDPlayerAudio::Process()<br />
21:35:06 T:2963263488 M:1339117568  NOTICE: running thread: video_thread<br />
21:35:06 T:2963795968 M:1339117568  NOTICE: Creating audio device with codec id: 86022, channels: 2, sample rate: 44100, no pass-through<br />
21:35:06 T:2963263488 M:1337999360  NOTICE:  fps: 24.000000, pwidth: 640, pheight: 466, dwidth: 640, dheight: 466<br />
21:35:06 T:2963263488 M:1337999360  NOTICE: Display resolution AUTO : 720p 16:9 (Windowed) (1)<br />
21:35:06 T:2963263488 M:1337999360 WARNING: Upscale: possible given resolution increase.<br />
21:35:06 T:2963263488 M:1337999360 WARNING: Upscale: selected algorithm 1<br />
21:35:06 T:2963795968 M:1372336128  NOTICE: Asked to create device:   [Built-in Output]<br />
21:35:06 T:2963795968 M:1372336128  NOTICE: Device should be digital: [0]<br />
21:35:06 T:2963795968 M:1372336128  NOTICE: CoreAudio S/PDIF mode:    [0]<br />
21:35:06 T:2963795968 M:1372336128  NOTICE: Music mode:               [0]<br />
21:35:06 T:2963795968 M:1372336128  NOTICE: Channels:                 [2]<br />
21:35:06 T:2963795968 M:1372336128  NOTICE: Sample Rate:              [44100]<br />
21:35:06 T:2963795968 M:1372336128  NOTICE: BitsPerSample:            [16]<br />
21:35:06 T:2963795968 M:1372336128  NOTICE: PacketSize:               [512]<br />
21:35:06 T:2696180992 M:1370345472  NOTICE: GL: Selecting YUV 2 RGB Progressive Shader<br />
21:35:06 T:2696180992 M:1370136576  NOTICE: GL: NPOT texture support detected<br />
22:00:19 T:2963795968 M:1349599232 WARNING: CDVDMessageQueue(audio)::Get - retrieved last data packet of queue<br />
22:00:19 T:2963263488 M:1349599232 WARNING: CDVDMessageQueue(video)::Get - retrieved last data packet of queue<br />
22:00:19 T:2960601088 M:1349599232  NOTICE: CDVDMessageQueue(video)::WaitUntilEmpty<br />
22:00:19 T:2960601088 M:1349599232  NOTICE: waiting for video thread to exit<br />
22:00:19 T:2963263488 M:1349599232  NOTICE: thread end: video_thread<br />
22:00:19 T:2960601088 M:1349611520  NOTICE: deleting video codec<br />
22:00:19 T:2960601088 M:1352966144  NOTICE: CDVDMessageQueue(audio)::WaitUntilEmpty<br />
22:00:19 T:2960601088 M:1352966144  NOTICE: Waiting for audio thread to exit<br />
22:00:19 T:2963795968 M:1352966144  NOTICE: thread end: CDVDPlayerAudio::OnExit()<br />
22:00:19 T:2960601088 M:1352978432  NOTICE: Closing audio device<br />
22:00:19 T:2960601088 M:1355735040  NOTICE: Deleting audio codec<br />
22:00:19 T:2960601088 M:1355735040  NOTICE: CDVDPlayer::OnExit()<br />
22:00:19 T:2960601088 M:1355735040  NOTICE: DVDPlayer: eof, waiting for queues to empty<br />
22:00:19 T:2960601088 M:1355735040  NOTICE: DVDPlayer: closing audio stream<br />
22:00:19 T:2960601088 M:1355735040  NOTICE: Closing audio stream<br />
22:00:19 T:2960601088 M:1355735040  NOTICE: CDVDMessageQueue(audio)::WaitUntilEmpty<br />
22:00:19 T:2960601088 M:1355735040 WARNING: CDVDMessageQueue(audio)::Put MSGQ_NOT_INITIALIZED<br />
22:00:19 T:2960601088 M:1355735040  NOTICE: Waiting for audio thread to exit<br />
22:00:19 T:2960601088 M:1355735040  NOTICE: Closing audio device<br />
22:00:19 T:2960601088 M:1355735040  NOTICE: Deleting audio codec<br />
22:00:19 T:2960601088 M:1355735040  NOTICE: DVDPlayer: closing video stream<br />
22:00:19 T:2960601088 M:1355735040  NOTICE: Closing video stream<br />
22:00:19 T:2960601088 M:1355735040  NOTICE: CDVDMessageQueue(video)::WaitUntilEmpty<br />
22:00:19 T:2960601088 M:1355735040 WARNING: CDVDMessageQueue(video)::Put MSGQ_NOT_INITIALIZED<br />
22:00:19 T:2960601088 M:1355735040  NOTICE: waiting for video thread to exit<br />
22:00:19 T:2960601088 M:1355735040  NOTICE: deleting video codec<br />
22:00:19 T:2960601088 M:1355735040  NOTICE: CDVDPlayer::OnExit() deleting demuxer<br />
22:00:19 T:2960601088 M:1355735040  NOTICE: CDVDPlayer::OnExit() deleting input stream<br />
22:00:19 T:2696180992 M:1356767232 WARNING: Skin has invalid include: AppStoreBGVisible<br />
22:00:19 T:2696180992 M:1356767232 WARNING: Skin has invalid include: AppStoreBGVisible<br />
22:00:19 T:2696180992 M:1356767232 WARNING: Skin has invalid include: AppStoreBGVisible<br />
22:00:19 T:2696180992 M:1356767232 WARNING: Skin has invalid include: AppStoreBGVisible<br />
22:00:19 T:2696180992 M:1356767232 WARNING: Skin has invalid include: AppStoreBGVisible<br />
22:00:19 T:2696180992 M:1356767232 WARNING: Skin has invalid include: AppStoreBGVisible<br />
22:00:19 T:2696180992 M:1356767232 WARNING: Skin has invalid include: AppStoreBGVisible<br />
22:00:19 T:2696180992 M:1356767232 WARNING: Skin has invalid include: AppStoreBGVisible<br />
22:00:19 T:2696180992 M:1356767232 WARNING: Skin has invalid include: AppStoreBGVisible<br />
22:00:19 T:2696180992 M:1356767232 WARNING: Skin has invalid include: AppStoreBGVisible<br />
22:00:19 T:2696180992 M:1356767232 WARNING: Skin has invalid include: HelpBGVisible<br />
22:00:19 T:2696180992 M:1356767232 WARNING: Skin has invalid include: HelpBGVisible<br />
22:00:19 T:2696180992 M:1356685312 WARNING: Skin has invalid include: HomeMainMenuFOCaption<br />
22:00:19 T:2696180992 M:1356685312 WARNING: Skin has invalid include: HomeMainMenuFOCaption<br />
22:00:19 T:2696180992 M:1356681216 WARNING: Skin has invalid include: HomeMainMenuFOCaption<br />
22:00:19 T:2696180992 M:1356673024 WARNING: Skin has invalid include: HomeMainMenuFOCaption<br />
22:00:19 T:2696180992 M:1356673024 WARNING: Skin has invalid include: HomeMainMenuFOCaption<br />
22:00:19 T:2696180992 M:1356673024 WARNING: Skin has invalid include: HomeMainMenuFOCaption<br />
22:00:19 T:2696180992 M:1342615552  NOTICE: CDVDPlayer::CloseFile()<br />
22:00:19 T:2696180992 M:1342615552 WARNING: CDVDMessageQueue(player)::Put MSGQ_NOT_INITIALIZED<br />
22:00:19 T:2696180992 M:1342615552  NOTICE: DVDPlayer: waiting for threads to exit<br />
22:00:19 T:2696180992 M:1342644224  NOTICE: DVDPlayer: finished waiting<br />
22:00:19 T:2696180992 M:1342779392  NOTICE: ~CDVDPlayerVideo - uninitting video device

Please try enabling Debug Logging in Plex’s Advanced Settings:


http://img.skitch.com/20100927-6kxwhnym92ftrqj8x7sti92h9.jpg



And then post a log of a Plex start, as there's not enough in the above log to tell what it's doing.

Are you positive Plex Media Server is running (icon in the menubar) ?

Yes, Plex Media Server has always been running. Version 0.9.0.21-ea4394c if it helps. I just restarted the mac and the menus magically came back, again. Is there anything I can post to help identify the bug now, or should I wait until it manifests itself again? BTW, thanks for being so helpful.



Wow, wait. It got weirder. I left Plex open in another space, and came at the browser window to reply to the topic. The only thing I did was to open the “About Plex Media Server” to get the version to post here. I soon as I posted, came back to the other space where Plex was and the menus vanished. Quit Plex, opened it again and they were there.



This to me screams networking issue, as it's networking/Bonjour that causes the menus to appear/disappear.

When the menus disappear, try pinging “YourServerName.local.” in Terminal.app from the client Plex machine.



Does it return the correct IP address?

Hi Guys



I thought I would just drop this one onto your list :slight_smile:



Problems scanning Billy Connolly’s World Tour’s



The problem is they are separate Shows (Not seasons) but Plex is trying to make them into one below is my file structure.



TV/Billy Connolly’s World Tour of Scotland [1994]

TV/Billy Connolly’s World Tour of Scotland [1994]/Season 1

TV/Billy Connolly’s World Tour of England, Ireland and wales [2002]

TV/Billy Connolly’s World Tour of England, Ireland and wales [2002]/Season 1

TV/Billy Connolly’s World Tour of Australia [1996]

TV/Billy Connolly’s World Tour of Australia [1996]/Season 1

TV/Billy Connolly’s World Tour of New Zealand [2004]

TV/Billy Connolly’s World Tour of New Zealand [2004]/Season 1

TV/Billy Connolly’s World Tour of New Zealand [2004]/Season 1/Billy Connolly’s - World Tour of New Zealand - S01E01.avi



etc etc



I have have managed after some playing around to convince Plex these are separate but the auto scanner is failing to pick these up



My work around

1 - move files into different folder

2 - rescan in plex (removes incorect links)

3 - put files back into original places

4 - rescan in plex but as soon as shows appear in media manager (with gray icon) stop scan

5 - For each of the shows select “fix incorrect match” (for some reason I also have to hit the search twice for it to find anything other than the NZ season)

6 - Sit back and let the Plex magic take back over :slight_smile:



Not a big issue as I’m sure there are not many TV shows like this but I thought I would just point it out.



Keep up all the amazing work


Yeah, it is a good movie ;)

I'm having problems with, though...

Here is what is happening, I think:

The filename is "Dr. Strangelove or- How I Learned to Stop Worrying and Love the Bomb.m4v". When scanned, the filename is somehow cleaned and the title becomes "Dr Strangelove or How I Learned to Stop Worrying and Love the Bomb" (i.e. the - and the : is removed). That title cannot be matched - a manual search returns no results. However, when searching manually for "Dr. Strangelove or: How I Learned to Stop Worrying and Love the Bomb" (i.e. with the - and the : manually added), the exact match is returned.

What to do? It's is a minor thing to do the manual searching, but in the race to 100% perfection this is a road block... :)

Another question:



The Danish title of the Swedish movie “The Girl Who Played with Fire” is “Pigen Der Legede Med Ilden”.



A file named “The Girl Who Played with Fire (2007).m4v” is matched perfectly and automatically. A file named “Pigen Der Legede Med Ilden (2007).m4v” is not.



I understand that that is because of language issues.



However, to alleviate this problem I keep NFO files next to my movie files. This NFO file contain a element with the tt-id for the movie.



Is the tt-id in the NFO file supposed to be used instead of the filename of the movie? For me that is not working in the above and other examples. Right now it seems that the NFO tt-id is ignored and that only the filename is being used to match the movie…



?



:slight_smile: