Need plex employee to reset my server certificate. plex server on Nvidia Shield not working

Plex Media Server NAS & Devices
1

Server Version#: Latest Android release
Player Version#: Latest android and windows release
<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled>
Please reset my server certificate. Cannot connect to my Nvidia Shield Plex server. The following reddit post indicates that I need my server certificate reset:
https://www.reddit.com/r/ShieldAndroidTV/comments/sy3he0/please_help_cant_connect_to_plex_brand_new_shield/

Thank you very much!

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