No server settings

Running a new instance of plex on ZimaOS. Not sure what to do but there is no server options in Plex. I’m able to access it from multiple different computers on my network. I played online content through plex to confirm it has internet access. I’ve tried deleting the prefrences.xml file. (there were no online settings anyways). Ive tried reinstalling the container. There are no other authorized devices listed. What am I missing?

Plex Media Server.log (93.0 KB)

Plex Tuner Service.log (1.8 KB)

Plex Crash Uploader.log (550 Bytes)

Plex is detecting these as the network interfaces available to it:

Mar 09, 2026 20:16:59.674 [140676891265680] DEBUG - Detected primary interface: 9.22.x.x
Mar 09, 2026 20:16:59.674 [140676891265680] DEBUG - Network interfaces:
Mar 09, 2026 20:16:59.674 [140676891265680] DEBUG -  * 1 lo (127.0.0.1) (00-00-00-00-00-00) (loopback: 1)
Mar 09, 2026 20:16:59.674 [140676891265680] DEBUG -  * 3 eth1 (9.22.x.x) (78-20-51-3C-FE-61) (loopback: 0)
Mar 09, 2026 20:16:59.674 [140676891265680] DEBUG -  * 5 zt6yokmdqq (10.248.0.1) (9E-F8-9F-25-00-25) (loopback: 0)
Mar 09, 2026 20:16:59.674 [140676891265680] DEBUG -  * 7 br-dd2941736de4 (172.18.0.1) (02-42-6B-2C-1F-AE) (loopback: 0)

I redacted the 9.22.x.x address in case that’s your real public IP. Unless your server is sitting on the public Internet, it shouldn’t have an IP address in that range (it belongs to IBM, for what it’s worth).

That IP address is being detected as the primary network interface. Are you actually using a public IP range for your private LAN?

Which network driver (host, bridge, ipvlan, macvlan, etc.) are you using for your container (if you didn’t specify one, it will be ‘bridge’)?

TL;DR, a lot more information is needed about your network topology and your container configuration.

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Having looked at your logs a little more closely, Plex Media Server shows that incoming requests are destined to the 9.22.x.x address. Because this is a public IP address range, PMS treats these as non-local. A new server cannot be claimed via a non-local address which is likely why you’re seeing the behavior you are.

There are ways around this. Specifically, see the “On a Different Network” section of this document:
https://support.plex.tv/articles/200288586-installation/

This will be required in your case since you’re using a public IP address block.

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9.22 is my LAN

Setting up a SSH tunnel fixed it

Thank you! you are a legend, I would have never gotten there

You’re welcome, glad you got it working!

See Server setup wizard not authorized - #10 by dbirch and I would recommend fixing your LAN to avoid bigger issues.

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