No Sound on mobile MPEG2 videos

Server Version#:4.34.4
Player Version#:8.7.2.20952

Hi, new to Plex…I have set up Plex on my Redmi Note 8T, and it connects fine with my server (PC).
It plays all other video files fine, but I have several old camcorder videos, form the 19901, which are MPEG2 - they play ok with audio on my PC, and play the video on my phone, but with no audio at all.
All Music audio files play ok too on PC & phone, so I’m a bit puzzled…
Any ideas please?
Thanks.

mpeg 2 is the video codec. The audio codec info is needed. Can you provide the XML for that video. Investigate Media Information and Formats | Plex Support

Thanks for replying.
In simple terms, how can I find the info you need?

The support document shows how to view the XML information for one of your videos using Plex Web.

Save the web page as a .txt, not .xml, file (Chrome: right click, save as) and attach it to the thread.

You can drag the file into the message window. It will insert at the cursor location.

That’s what the link was for. Go read it.

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