When trying to play a video from my laptop or phone I get the following error message:
Playback was terminated by the server. Conversion failed. The transcoder exited due to an error.
This appears to be happening for all videos since the upgrade.
Attached are my plex server logs.
I’m having the exact same issue. You can download my logs here.
// I downgraded to Version 1.12.3.4973 and the issue persists. It now allows me to play back videos that were not working before, but after a while the same error pops up.
Same issue. Was using my Sony Bravia TV 50W805B with Opera TV OS for a year an after updated to latest beta I cant reproduce anything. It always return to previous screen with “Conversation failed. The transcoder exited due to an error”.
And the log is full of this:
May 01, 2018 16:59:41.926 [9744] ERROR - [Transcoder] [eac3_mf @ 040979c0] could not find any MFT for the given media type
May 01, 2018 16:59:41.938 [1772] ERROR - [Transcoder] [eac3_mf @ 040979c0] could not create MFT
May 01, 2018 16:59:41.950 [9744] ERROR - [Transcoder] Error while opening decoder for input stream #0:1 : Function not implemented
May 01, 2018 16:59:50.080 [12612] ERROR - Unable to find client profile for device; platform=Opera TV Store, platformVersion=0, device=, model=
May 01, 2018 16:59:50.196 [1772] ERROR - Unable to find client profile for device; platform=Opera TV Store, platformVersion=0, device=, model=
May 01, 2018 16:59:50.318 [6240] WARN - Got a request to stop a transcode session without a session GUID (or with an invalid one).
Anyone got any ideas? What version have you rolled back to that works?
Any Plex developers out there…?
Hey guys, this issue was raised in another forum topic and already fixed. We are hoping to get a hotfix 1.13.0 release out very soon.
@chrisallen said:
Hey guys, this issue was raised in another forum topic and already fixed. We are hoping to get a hotfix 1.13.0 release out very soon.
I don’t mean to hijack this thread, but how soon is “very soon”?
they fixed it today! woot woot. Thanks guys
