I was watching Plex on the Windows 10 app and paused it to go watch in another room. I opened a browser and got the message “Not enough CPU for conversion of this item”. No matter what I did I could not get it to play in the browser. This message seems to be a default message for a number of errors and needs to either be clarified or removed. I went back to the original machine where I was playing it and the show finished playing just fine. Oh and this was a show recorded by Plex, and all devices are in the same LAN.
Immediately after the show finished on the Win10pro machine with the Windows app I was able to go back to the other machine and hit play on the SAME SHOW and it started playing without any lag, stutter etc. It just played. You have some kind of bug that prevents the continuation of playback in different devices and it needs to be fixed. Please help me to fix this, there is no reason for it.
Don’t Pause playback. Pausing is keeping the transcoder job on the server alive and running, which is not what you want. It will keep on occupying CPU resources that way.
Press the Stop button. Your playback position will be stored nonetheless and the video will be offered on the other app in ‘Continue Watching’.
Another thought on this. I don’t think its a pause vs stop issue because its playing within the same gigabit LAN (all machines are using wired connections) and the Win10 app always plays original quality which shouldn’t be using the transcoder at all.
Are you talking about the Plex app from the Microsoft app store
or about ‘Plex Media Player’?
You should not use the former anymore. It hasn’t been updated in over a year now.
And yes, this one has indeed not a Stop button.
How do I find out the version number and which app I have installed on this machine? Either way it doesn’t answer my question about playing original quality.
If you are running the ap store app, you will have the latest version, since it auto-updates. But the latest version is still over a year old, so the version number doesn’t really matter.
While the app store app can direct play more file formats than the web app, it is still far from being able to Direct Playing every file format.
It is easily outplayed by Plex Media Player - particularly if you attach a tv screen and an Audio/Video receiver with surround sound decoder to your PC.
Plex Media Player looks totally different from the app store app. It has actually two different looks.
By default it appears almost exactly like the web app.
But you can switch it to the look of the modern smart TV Plex apps, if you like.
After some testing it did the same thing to me again, but this time while attempting to playback a video at a friends house via Chromecast. I could play it fine on my iPhone but kept getting the same message shown on the TV/Chromecast.
Have you restricted the number of remote transcoding sessions per user to just one?
(Settings - Server - Network - ‘Show Advanced’ - “Remote streams allowed per user”)
Set this preference to 2 if you are using Chromecast.
What is set under
Settings - Server - Remote Access
for ‘Internet upload speed’ and for ‘Limit remote stream bitrate’?
What is set under
Settings - Server - Transcoder - “Maximum simultaneous video transcode”?
