Server Version#: 1.24.5.5173
Player Version#: 8.25.1.28703
Hello
I’ve just swapped over from using Samsung TV client to a Shield Pro I used to use as a server. The content I played on Samsung was Direct Playing but I see now it is Transcoding Audio and Subtitles. I was wanting to see if Direct Play was achievable with my set up. I can provide logs if that reveals the issue?
CONTAINER Converting (MKV - MKV)
VIDEO Direct Stream (H264 1080p)
AUDIO Transcode (EAC3 5.1 - OPUS 5.1)
SUBTITLE Transcode (SRT - ASS)
My set up is pretty straight forward. I have the Shield Pro 2015 (Model P2571, Version 9) connected to Samsung TV via HDMI, the TV has an optical connection to Sonos Playbar.
Not sure where to start, I fiddled with Plex settings for By-pass and I saw no difference.
An optical audio connection does not support EAC3 audio. It is limited to AC3 5.1, dts 5.1, and PCM 2.0.
In the Plex Shield app, try setting Passthrough = Optical. A setting for Optical Encodings will appear. Choose AC3. Do not choose DTS (neither Samsung nor Sonos support dts).
EAC3/dts/TrueHD will still transcode, but you should not have any compatibility issues with the Samsung or Sonos.
I don’t know. I’ve an LG TV connected via HDMI-ARC, not optical, so I can’t replicate that portion of your setup.
It is possible the Plex client or the audio section of the TV set was decoding the audio.
What is displayed in Plex Dashboard → Now Playing is what is happening on the server. If the Plex client or the device itself is transcoding the audio, then the server will not be aware of it and it will not appear in the Dashboard.
