(Please bear with me here, I’m not a native English speaker.)
Server Version#: 1.16.2.1297
Hi there, ever since the update of PMS 1.16.2.1297 from 1.16.1.*, I’ve lost remote access to my server with Infuse app on iOS. Remote access with native plex media player is working fine.
So I tried to re-authenticate with Infuse, but not being able to OAuth login again.
On the OAuth page, https://app.plex.tv/auth/#!?clientID=xxx&forwardUrl=infuse-oauth://plex&code=xxxx, I tried with email and google, both showing “we were unable to complete this request. You will be redirected automatically.”
After a bit googling, seems to be an issue with plex auth server?
If not, how do I debug this issue?
Any input here would be much appreciated.
Hello! same here, with the latest update of Plex Media Server I have the same problem (server version 1.16.2.1297) :-((( Any help?
This workaround was posted in the support discord for Tautulli (monitoring system built in Python).
Here is a current work around for the Plex OAuth issue until Plex fixes it:
- Copy the URL of the Plex OAuth popup window to a new browser tab. Do not close the popup window .
- Add
&context[device][product]=Plex Web to the end of the URL.
- Sign in to Plex on the new tab and Tautulli will authenticate. The popup will close automatically.
Sir you are da man! It works!
So as of this solution, the problem is on Plex’s side. I hope it’s temporary.
If they are blocking third-party [device][product], they could just shutdown OAuth api completely .
