Old server refusing to disappear and breaking Plex iOS notifications

Plex Players Mobile Devices
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1

Server Version#: 1.32.1.6999
Player Version#: 8.18

Hey guys,

At the beginning of the year I moved to a new server, and still to this day the old server shows up in the iOS app - it doesn’t show up on Plex web though. This latent server has broken iOS notifications the entire time.

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IMG_3368.PNG481×1041 48.7 KB

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Things I’ve tried:

  • Reset Home customisations
  • Made sure the old server is removed from Authorised Devices
  • Waited months to see if it sorted itself out

Any tips on how to correct this?
Cheers

2

There is currently only one server connected to your account.
So this duplicate should go away after you either

  • Switch User back and forth
  • log out and log back in on the iOS app

As a last resort you can try removing the app, rebooting the phone, then re-adding the app.

3

Yep, reinstalling fixed it.

Feel like an idiot for not trying that.

Thanks for your help!

4

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