OpenAI API Key Field Unresponsive on iOS and Desktop (v4.12.3)

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Bug Summary

  • On both iOS and Windows (v4.12.3), I am unable to type or paste anything into the OpenAI API Key field.
  • The field appears, but no cursor shows and no text is accepted.
  • Tested with valid sk- keys, both new and old.
  • Plexamp correctly loads my library and shows the GPT-4/DALL·E toggles.
  • Sonic Sage shows “API Key Required” and never proceeds.
  • Resetting UI state, reinstalling, or editing config files had no effect.
  • This happens across multiple devices under my Plex account.

Please advise — this seems to be a rendering or account-linked UI failure.

I managed to resolve it. I did not realise that I had to paste the key in a very tiny space, above the horizontal line and close to the title bar.

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